Porter

Additional Information

Job Number26097756

Job CategoryRooms & Guest Services Operations

Location81 North Quay, Brisbane, Queensland, Australia, 4000

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Brisbane located at 81 North Quay, Brisbane City is hiring a Full Time and Part Time Porter. Our Porter takes the initiative to deliver a wide range of services that guide guests through their entire stay. You will provide our guests with the 'W' experience and surprise and delight them every moment you get. You must have a focus on Loyalty and Guest Service, and require experience in the following:

Experience in a similar role within a hotel environment

Experience with Opera property management system

Armed with smart solutions and a can-do attitude

Energised in a fast-paced environment

Excellent grooming and presentation skills

Must be available to work AM, PM, and Overnight Shifts

RESPONSIBILITIES

Assist guests with luggage

Coordinate and arrange guest transfers, taxis, and shuttle services

General guest services and customer assistance

Valet park and retrieve guest vehicles

Provide local information, directions, and recommendations

BENEFITS

The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International

‘Great Places to Work’ certified

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends

Discounts on food & beverage across all our hotels

Recognition programs to keep you motivated

Wellbeing & mindfulness programs to ensure you stay healthy

Employee Assistance Program

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

MI CAREERS SOCIAL MEDIA ACCOUNTS

Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram

LEARN MORE

Visit whotels.com/careers to learn more about our workplace culture and career opportunities.

DIVERSITY AND INCLUSION STATEMENT

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at Katharine.kennedy@whotels.com

W Hotels’ mission is to Ignite Curiosity, Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.