Senior/Lead Site Reliability Engineer – Federal

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

C3 AI is seeking a Senior/Lead Site Reliability Engineer - Federal to join our team in Tysons, VA or Redwood City, CA.

This role requires US Citizenship. Active US Government Security Secret clearance or higher is required (Top Secret or higher is preferred).

Responsibilities:

Work with Federal customers to design and implement customized installations of the C3 AI Platform that meet unique access and security requirements of Federal environments

Maximize system uptime and availability, ensuring functional and performance SLAs

Establish end-to-end monitoring and alerting on all critical aspects

Solve complex problems for critical services and build automation to prevent problem recurrence

Initiate and lead scripting and automation to streamline system updates and upgrades

Set up critical infrastructure, tools, and framework to streamline the deployment cycle

Work cross-functionally with Services and Engineering teams

Travel to customer site (up to 50%)

Qualifications:

Bachelor’s degree in a Science, Technology, Engineering or Mathematics (STEM), or comparable area of study

An active U.S. Government security clearance (Top Secret preferred)

Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Kubernetes-based infrastructure in AWS and Azure clouds; on-premise deployment experience preferred

Expertise in Linux Operating Systems, Networking, and Database concepts

Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP

Experience with Infrastructure-as-Code configurations such as Terraform, Ansible, or Puppet

Experience in Ruby, Bash, or Python; to automate and monitor systems

Excellent problem-solving, critical thinking, and communication skills

Experience supporting as a DevOps or sys admin for commercial SaaS solutions. Customer facing experience is a plus.

Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

California Base Pay Range

$159,000 - $230,000 USD