Associate Director - Middle Office Rates
Skills
About the role
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Requisition Number: 59203
Job Location: Singapore, SGP
Global Grade: Band 6
Work Type: Hybrid Working
Employment Type: Permanent
Posting Start Date: 05/08/2026
Posting End Date: 19/08/2026
:
Job Summary
Subject matter exposure of Rates products in terms of product characteristics, risk, market data and P&L:
Work with internal teams to develop and deliver solutions to improve client experience and generate additional revenue
Provide day-to-day support to both Trading and Sales activities
Perform relationship management functions including day-to-day support.
Work with regional and global teams to facilitate a “follow the sun” support model
Work with the COO business and technology/project teams on new product offerings
Support, manage and execute regional/global initiatives
General communication with Counter parties, IT Support, Credit, Operations, Front Office, Legal and Product Controllers
Adherence to key processes and control requirements
Provide Business Continuity Planning and support
Key Responsibilities
Strategy
New business enablement and solutions, partner to deliver strategic Rates initiatives.
Constantly seek opportunities to improve global consistency, work closely across functions and other regions to close gaps and standardise processes.
Communicate with internal and external stakeholders to solve immediate day to day issues with transactions as well as understand their longer terms needs to shape business decisions in Middle Office
Build strong relationship with internal teams to facilitate efficient communications and speedy resolutions of issues:
Business
Understand the Rates products lifecycle from front to back and be the subject matter expert and key team member for the core systems processing.
New business enablement and solutions, partner to deliver strategic FM initiatives.
Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency
Processes
Own query remediation, trade life-cycling and other day-to-day processing, ensuring timely escalation, in order to minimise risk.
Drive continuous improvement and innovate:
Partner with Technology to deliver transformation
Work with COO to identify booking model improvements and drive efficiency
Be aware of, and strive to reduce, vendor costs
Risk Management
Operations representation for external/internal and regulator scheduled audits:
Ensure Audit points are addressed within timelines
Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
Governance
Adherence to Ops Risk Framework standards of implementation and process management:
Continuous review of procedures and booking model
Operations representation for external/internal and regulator scheduled audits:
Ensure Audit points are addressed within timelines
Achieve regulatory compliance and future proof the Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Key Stakeholders
Face of Operations to Sales and Trading Desks locally – point of contact:
Insulate FM from post execution processing / queries, represent Operations functions
Build team profile with the Front Office
Stakeholder engagement, 2-way flow of information – “Trusted Advisor”
Our Ideal Candidate
5+ years’ experience into Rate products in terms of product characteristics, risk, market data and P&L
Experience with new business enablement and solutions, partner to deliver strategic initiatives.
Understand the Rate products lifecycle from front to back and be the subject matter expert and go-to person for the core systems processing.
Engage with industry bodies and vendors to identify opportunities to enhances processes and systems and drive efficiency
Stakeholder management experience
Lead the remediation of trade queries and ensure accurate trade lifecycle management, escalating issues promptly to minimise operational risk.
Champion continuous process improvements, working closely with Technology teams to drive transformation initiatives that optimize operational workflows.
Collaborate with COO partners to refine booking models and identify opportunities to streamline operations, aiming to enhance efficiency and reduce vendor costs.
Serve as the operational representative during both external and internal audits, and regulatory examinations.
Provide day-to-day support to both Trading and Sales activities
Role Specific Technical Competencies
Process Improvement
Managing Change
Operational Functions
Macro-Rates
Operations Back Office
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
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