PEOPLE CONSULTANT II: L&D

JOB SUMMARY:

To lead the end-to-end execution of learning and talent management initiatives by driving digital

innovation and training methodology evolution. This role provides strategic oversight of the talent

lifecycle, manages a total training budget, and leads a team of coordinators to deliver high-impact

development solutions and centralised business communications

Key Deliverables

Leadership & Strategic Planning:

Lead and develop L&D People Coordinators to ensure high-quality output and

adherence to internal standards.

Plan and prioritise team workflows, demonstrating the ability to manage

competing demands across the business.

Collaborate with multiple stakeholders to customise and implement change

management toolkits for strategic projects.

Participate in cross-functional projects to ensure people development and talent is

integrated into broader business initiatives.

Prepare and deliver presentations in key forums, such as Business Unit (BU)

leadership meetings, to influence learning and talent roadmap.

Talent Management & Governance:

Oversee the end-to-end talent process in strict accordance with Group timelines and frameworks.

Plan and lead strategic talent interventions, such as Talent Councils, to step-change internal talent management.

Manage the monthly distribution and integrity of the Talent Audit Tracker.

Lead and support key business surveys, including the Qualifications Survey.

Digital Content & Training Oversight:

Manage the end-to-end creation and authoring of training modules on digital

platforms like Gnowbe.

Apply and maintain relevant management and administrative procedures for all courses.

Secure and log Group training materials, maintaining the inventory for videos, books, games, and visuals.

Maintain materials on the group HRD drive and manage the asset register

Financial & Stakeholder Management:

Craft and showcase the visibility of ROI on key training interventions to demonstrate tangible business impact.

Actively monitor and manage the total training spend to ensure alignment with the estimated budget.

Evaluate costs and services of all providers to ensure "best value" and source new providers as required.

Maintain an accurate, up-to-date, and timeous invoicing process and related financial records.

Centralised Communication & Reporting:

Serve as the central hub for managing and distributing all key business unit communications.

Ensure the accuracy of reports on relevant platforms.

Teamwork and Self-Management:

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained

Demonstrate consistent application of internal procedures

Plan and prioritise, demonstrating abilities to manage competing demands

Demonstrate abilities to anticipate and manage change

Demonstrate flexibility in balancing the achievement of own objectives with abilities to understand and respond to organisational needs

4–5 years' Human Resources experience within a retail/FMCG environment, with a strong emphasis on talent management, succession planning, and employee development.

Minimum of 2 years' experience in a corporate Learning & Development environment.

Demonstrated experience in designing, creating, and authoring digital learning content and training modules using Learning Management Systems (LMS) or digital learning platforms (e.g. Gnowbe or similar platforms).

Experience managing digital learning content, including the maintenance of learning materials, training assets, and course administration.

Experience facilitating or coordinating learning interventions and supporting the implementation of talent development initiatives.

Experience managing multiple stakeholders and delivering learning projects from concept through to implementation