Project Manager

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.

Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Project Manager to join our growing Cloud Project Management (CPM) team. The ideal candidate has a strong background in project management within IT and cloud technologies, combined with consulting experience that has sharpened their ability to be empathic, customer-obsessed, and organized. You will be responsible for planning, executing, and closing projects, ensuring they are completed on time, within scope, and within budget—while delivering exceptional client experiences and contributing to the growth of Caylent’s client relationships.

Your Assignment

Manage projects end-to-end using Agile methodologies with minimal supervision

Develop detailed project plans including scope, timelines, resources, and budget estimates aligned to SOW deliverables

Ability to manage the scope of the SOW and negotiate discrepancies with customers, driving prioritization decisions

Successfully drive the project schedule and scope while avoiding budget implications

Maintain PM compliance responsibilities including PSA Health reporting, status reports, sprint reviews, and risk and issue management

Properly identify and differentiate risks from issues, and determine when to escalate within the project

Facilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reports

Build and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversations

Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunities

Ability to observe and provide timely feedback for project teams focused on client value

Lead or contribute to CPM initiatives and strategic cross-functional efforts

Your Qualifications

5+ years of professional experience, including at least 3 years in a client-facing Project Manager role

2+ years of experience in a consulting or professional services environment

Certified Scrum Master (CSM) certification

Ability to leverage multiple Project Management methodologies and/or approaches to drive the best Client experience

Experience in forecasting and budget management to drive accuracy in revenue projections

Exceptional organizational skills with the ability to manage multiple projects simultaneously

Excellent communication and interpersonal skills, with a focus on building strong client relationships

Ability to interact with clients at both a business and technical level

Preferred Qualifications

Familiarity with infrastructure modernization, application development, and/or data engineering disciplines

Experience working with AWS cloud services and technologies

AWS Certified Cloud Practitioner certification or must be willing to obtain within 90 days

Exposure to Jira, Confluence, or similar Agile project management tools

Experience working in a client-facing consulting or professional services environment

Benefits

Pay in USD

100% remote work

Generous holidays and flexible PTO

Competitive phantom equity

Paid for exams and certifications

Peer bonus awards

State of the art laptop and tools

Equipment & Office Stipend

Individual professional development plan

Annual stipend for Learning and Development

Work with an amazing worldwide team and in an incredible corporate culture

This role may require up to 25% travel, depending on business needs.

NOTE: We’re unable to provide visa sponsorship now or at any time in the future.

At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact talent@caylent.com

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.