Specialist Solution Engineer

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a motivated and customer-focused Solution Engineer to join our Italy Marketing Cloud team. This role is key to helping small and medium businesses transform their marketing through data-driven, personalized experiences powered by Salesforce Marketing Cloud and Data Cloud (CDP). You will act as a trusted advisor to customers, translating business challenges into scalable digital marketing solutions and helping them adopt innovative strategies that drive growth. If you’re passionate about marketing technology, storytelling, and using data to create real impact, this is your opportunity to make a difference.

Responsibilities

Customer Discovery & Problem Solving: Understand customers’ business models and marketing challenges. Identify opportunities where Marketing Cloud and Data Cloud can deliver measurable value and growth.

Solution Design & Innovation: Collaborate with Account Executives and partners to create end-to-end solutions, including how Salesforce Data Cloud can unify and activate customer data for personalized engagement.

Engaging Demonstrations: Build and deliver impactful demos that bring Salesforce Marketing Cloud and Data Cloud to life. Use storytelling to illustrate how customers can simplify their marketing operations and scale intelligently.

Strategic Guidance: Support customers in defining their marketing maturity roadmap, connecting marketing automation, data, and customer experience into a cohesive strategy that drives results.

Collaboration & Enablement: Partner with cross-functional teams (Sales, Professional Services, Partners) and help scale knowledge across the region through enablement and thought leadership initiatives.

Continuous Learning & Thought Leadership: Stay ahead of the latest Marketing Cloud and Data Cloud innovations. Share best practices and success stories with customers and the broader Solution Engineering community.

Qualifications

3+ years in Solution Engineering, Digital Marketing, or Pre-Sales roles.

Experience with Salesforce Marketing Cloud or similar MarTech platforms is highly preferred.

Understanding of Marketing Automation, Customer Data Platforms (CDP), APIs, and integrations.

Experience with Salesforce Data Cloud is a plus.

Experience in Retail, Consumer Goods, Travel and Transportation is an advantage. Ability to translate marketing challenges into actionable solutions.

Excellent presentation and storytelling skills, capable of engaging audiences from marketing managers to C-level executives.

Curious, proactive, and collaborative.

You enjoy working in a dynamic environment, learning from others, and helping customers grow with technology.

Advanced level of English

The typical base salary range for this position is EUR 56,325 to EUR 75,375 EUR annually. Collective Bargaining Agreement: CCNL Commercio - Impiegato Level 1

In addition to the base salary, this position may offer access to a range of additional benefits including an incentive component which is tailored by grade level.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

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