(Canada) Sr. Customer Success Manager

PointClickCare

Mississauga, CAremote region$82k-$91k/yrPosted Jul 23, 2026
Posting intelligenceActively listed

About the role

Reporting to the Sr. Director, Customer Success, the Senior Customer Success Manager is responsible for managing and providing world-class partnerships to their clients and ensuring they are optimizing the use and value of PointClickCare’s solutions. The ideal Senior Customer Success Manager will possess business consulting background and enterprise knowledge that enables them to drive an engagement at the C-level. This position can work remotely and will travel to various client locations as required.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canadian base salary range for this position is $112,000 - $125,000 (Overtime Non Eligible)+ bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadian locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Compensation

This Customer Success Manager role pays $82k-$91k/yr. Within typical range for customer success manager roles in Canada.

Questions about this role

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Compensation for Customer Success Manager roles in Canada varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for Canada medians across recent openings.

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