Till Supervisor
About the role
RESPONSIBILITIES:
-Roster cashiers to ensure adequate staff are on duty
-Managing cashiers
-Training new cashiers
-Planning and monitoring staff tea and lunch breaks
-Assisting with customer complaints at till point and escalating it to the appropriate Managers
-Make sure shop information always runs smoothly
-Ensure trolley assistants available to pack over trolleys
-Ensure that all till areas are kept clean, neat and tidy
-Manage cash up process in the absence of a Cashing Up Administrator
-Perform full cashier duty whenever required
-To ensure friendly and efficient customer service at all till areas
-Perform any other tasks as required by Senior Management to ensure the continued smooth operation of the company and to meet the company aim of high standards and
CRITERIA NEEDED:
- Retail experience is highly advantageous
-Computer literate
-Ability to multi-task and prioritise duties, coupled with excellent attention to detail
-Excellent communication skills on all levels
-Must be self motivated and assertive
-1 year supervisory experience
Job Type: Full-time
Work Location: In person
Questions about this role
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