Senior Data Center Critical Facilities

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Is a skilled specialist that works on assignments requiring considerable judgement. Focus is on tasks using considerable skilled judgement and has deep understanding of standard operating procedures. Supports the overall team.

Responsibilities

Facility / Infrastructure Maintenance

Performs specialized preventative and corrective maintenance on-site to critical facility components and/or systems

Performs moderately difficult repairs, maintenance, installations and on-site inspections to critical facility systems

Monitors the Building Monitoring System (BMS) and resolves alarms for specialized issues requiring considerable judgement and implications to resolve; follows guidelines on standard procedures and makes recommendations for solutioning

Operates and maintains plumbing, fire suppression, and life-safety systems

Implements energy efficiency measures

Assists team members on coordinating critical infrastructures

Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions

Vendor Support

Coordinates and directs vendors on skilled tasks to ensure that maintenance activities are carried out per standards and requirements.

Assists with the creation and submission of scripts for maintenance.

Tracks and implements the work approval process for service providers for critical maintenance (including briefing at the start of work, control of work during the day workday/shift, final review of the work carried out).

In cooperation with the vendors, changes/updates technical files for plants and equipment ensuring files and builds are up-to-date.

Site Administration & Incident Support

Performs specialized site logs and data gathering for issuing of permits, such as Maintenance Operation Protocol (MOPs) and scripts

Identifies Single Points of Failure (SPOFs) and makes recommendations for solutions

Responds to all on-site incidents, including failures, significant problems and delays

Performs Root Cause Analysis (RCA) and make recommendations for solutions

Supports the on-site staff during incidents

Demonstrates and supports processes and procedures are followed and adhered to

Work Orders & Additional Projects

Completes skilled work requests and circuit installations

Performs advanced troubleshooting and maintenance of office equipment (if necessary); supports auxiliary equipment and machines with problem solving and repairs to avoid/minimize downtime

Makes moderate changes to mechanical, electrical and specialized systems, as directed.

Carries out more complex infrastructure projects

Supports life cycle maintenance/end of life. infrastructure projects and critical replacements

May recommend infrastructure projects

Collaboration

Collaborates with others to resolve difficult facility incidents

Effectively collaborates within the department; may mentor team members on skilled maintenance activities

Informs stakeholders of inventory needs to maintain optimal stock levels of critical parts and equipment, may support in coordinating processes for maintaining inventory

Acts as a mentor to others in resolving incidents

Qualifications

Proven years experience

High School Diploma

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This posting is a new position within our organization.