Lead, Area Health Information Specialist

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

📍 Location: Baltimore and Bethesda, MD 🚗 Work Model: On-Site with Travel (Local travel required) 🕒 Schedule: Monday–Friday | 9:00 AM – 5:00 PM | EST 💼 Status: Full-Time ⚠️ Requisition Priority: Urgent

Position Overview

We are seeking a Lead, Area Health Information Specialist to support Release of Information (ROI) operations across multiple healthcare facilities throughout Baltimore and Bethesda. This is a hybrid, traveling role that requires regular presence at assigned facilities to ensure operational continuity, staff support, and client satisfaction.

This role is ideal for a dependable, hands-on leader who thrives in fast-paced healthcare environments, is comfortable traveling locally between sites, and can step in to provide leadership, coverage, and guidance as needed.

The Area Lead serves as a key liaison between client sites, HIM/ROI staff, and internal leadership, while maintaining high standards of compliance, productivity, and service delivery.

💼 What You’ll Do

The Area Lead plays a critical role in supporting daily ROI operations while serving as a leader, mentor, and point of escalation for staff and clients. Responsibilities include:

Provide consistent on-site coverage at assigned facilities based on operational needs

Support ROI operations across Baltimore and Montgomery County sites, including hospitals and clinics

Serve as a primary point of contact between client stakeholders and internal leadership

Assist with onboarding, training, mentoring, and workflow support for HIS staff

Communicate staffing needs, coverage gaps, volume changes, and site challenges proactively

Support productivity, quality, and service improvement initiatives

Accurately process medical record and ROI requests while maintaining strict confidentiality

Manage high-volume inbound and outbound calls from patients, providers, and authorized requestors

Handle fax, mail, and electronic ROI workflows, including logging and tracking requests

Review, date-stamp, and upload requests into HealthSource

Monitor fax queues, shared drives, and email inboxes to ensure timely processing

Create encrypted CDs/DVDs and maintain proper documentation

Assist walk-in patients by verifying identity and processing disclosures

Monitor and complete patient transfers throughout the workday

Ensure full compliance with HIPAA, privacy regulations, and client-specific policies

Maintain working knowledge of site-specific workflows and systems

Support continuity of coverage and minimize operational risk across all assigned sites

⭐ What We’re Looking For

We’re seeking someone who is:

Motivated to lead and grow in an Area Lead role

Professional, dependable, and service-oriented

Reliable and punctual — attendance is critical

Comfortable working fully on-site while traveling locally between facilities

A strong communicator with both clients and internal teams

Highly organized and able to manage competing priorities

Willing to lead by example and support staff in real time

Experienced in healthcare, HIM, or ROI environments

🎓 Requirements

High School Diploma or GED required

Prior healthcare, HIM, medical records, or ROI experience required

Experience with ROI workflows and EMR systems required

Lead or supervisory experience preferred

Ability to travel locally between Baltimore City and Montgomery County sites

Proficiency with computers, email systems, and standard office equipment

Ability to maintain strict confidentiality and adhere to HIPAA regulations

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:

$16.44 - $22.65 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

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