Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

📍Hybrid/Onsite | Toledo/Middleburg Heights, OH | Full-Time | 8hr shifts

Position Overview

Datavant is seeking a detail-oriented and customer-focused Health Information Specialist to support two sites in a hybrid capacity. This role is responsible for performing Release of Information (ROI) functions while maintaining compliance with HIPAA regulations and Datavant standards.

This position will primarily support the Health Information Management (HIM) departments at both locations and may provide on-site coverage as needed.

Travel / Site Coverage Requirements

This is a hybrid role supporting two sites. The specialist will:

Provide on-site coverage as needed, including when an on-site representative calls out

Work within the HIM departments at both facilities

Training

New hires will receive:

On-the-Job Training

DHISC Training

Structured onboarding support within the first 30 days

Key Responsibilities

Process medical record release requests in accordance with HIPAA regulations

Handle patient, attorney, insurance, and third-party requests

Maintain accuracy and productivity standards

Provide excellent customer service to patients and facility staff

Work across multiple EMR systems

Resolve complex issues while maintaining professionalism

Ensure confidentiality and secure handling of protected health information

Preferred Skills & Qualifications

Strong customer service and customer-facing experience

High attention to detail

Ability to resolve complex issues independently

Dependable and team-oriented

Experience working in healthcare or HIM environments

Comfortable working across multiple EMR systems

💰 Benefits & Growth Opportunities

Full-time benefits, including:

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off, including major holidays

In-person role with opportunities for growth and advancement within the company

🎯 Qualifications

High School Diploma or GED required • Must be 18 years of age or older

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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