Analyst - Control Management

The International Risk and Control Management organization sits within International Card Services (ICS), which encompasses the issuing businesses across more than 28 international markets outside the U.S. Our colleagues work across diverse geographies and disciplines to support both Consumer and Commercial businesses. As a key driver of American Express' global growth strategy, ICS delivers differentiated products and services that meet evolving customer needs while creating long-term value through innovation.

International Risk and Control Management partners with the business to manage risk, respond to evolving regulatory requirements, and enable sustainable growth by supporting new products, capabilities, and strategic business initiatives. Working closely with stakeholders across the enterprise, the organization strengthens the first line of defense while maintaining a robust and effective control environment.

Supporting both the International Issuing and International Acquiring businesses across 27+ markets, International Risk and Control Management plays a critical role in helping the business achieve its strategic objectives through a strong first line risk and control framework. In addition, the organization leads the enterprise-wide International Financial Crimes Transformation program and the International First Line Privacy function, further strengthening enterprise controls for financial crimes, privacy, and information protection.

Experience in Third Party Management/Risk, Information Security Management, Operational Risk, and/or Compliance, ideally in more than one of these disciplines.

Demonstrate excellent interpersonal skills including collaborating and influencing abilities with proven ability to operate successfully across matrix organizations and without direct authority

Exceptional communication skills and demonstrated experience effectively across all levels

Ability to build relationships, influence decisions, and partner with stakeholders to deliver on shared objectives

Strong project and process management skills; Proven ability to handle multiple priorities simultaneously as well as frequent ad-hoc requests

An open and growth mindset with nimble learning agility to identify and drive new thinking

Fluency in English and Japanese

In-depth knowledge of Japan market business and processes preferred

ORMCM

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

Support for financial-well-being and retirement

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

Generous paid parental leave policies (depending on your location)

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.