Software and Integration Architect

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

As a Software and Integration Architect at Smarsh, you will define and execute the software and integration architecture that connects Smarsh’s operational systems and 12+ product platforms. This role blends general software and cloud architecture with integration architecture, requiring strong system design skills across backend services, cloud infrastructure, and user-facing applications. You will serve as the technical leader for custom application development on Smarsh’s custom IT platform, delivering applications for users across the business, not just the backend systems that support them. This includes the systems responsible for provisioning all Smarsh products, tracking and billing more than $120M in annual revenue from customer overages and growing, and enabling the reliable flow of telemetry data across the platform. You will also be the technical leader for all integrations across IT and Operations at Smarsh, owning the end-to-end integration landscape company-wide, excluding only integrations built into Smarsh’s own products. This is a hands-on, high-impact role. Expert-level AWS and software architecture skills are the priority: you will lead the design and build of scalable, cloud-native architectures leveraging AWS services, microservices-based designs, distributed systems, and modern web applications. Integrations are built primarily on AWS and MuleSoft, with Python as our core language, and you should expect to be hands-on-keyboard alongside the team. Central to this role is our AI-SDLC methodology, an AI-native software development lifecycle in which we use a variety of AI models alongside AI coding tools as a core part of how we design, build, test, and ship software. As an architect, you will not just work within this methodology but help define and advance it, setting the standard for how the team builds with AI. We work with Claude as well as ChatGPT, Ollama, and other leading and open-source tools, and we expect you to stay invested in the rapidly evolving AI landscape and bring the best of it into the team’s day-to-day work. You will work closely with all areas of Smarsh’s business to ensure seamless connectivity across systems and platforms, from backend services through customer- and internal-facing user experiences.

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

As a Software and Integration Architect at Smarsh, you will define and execute the software and integration architecture that connects Smarsh’s operational systems and 12+ product platforms. This role blends general software and cloud architecture with integration architecture, requiring strong system design skills across backend services, cloud infrastructure, and user-facing applications. You will serve as the technical leader for custom application development on Smarsh’s custom IT platform, delivering applications for users across the business, not just the backend systems that support them. This includes the systems responsible for provisioning all Smarsh products, tracking and billing more than $120M in annual revenue from customer overages and growing, and enabling the reliable flow of telemetry data across the platform. You will also be the technical leader for all integrations across IT and Operations at Smarsh, owning the end-to-end integration landscape company-wide, excluding only integrations built into Smarsh’s own products. This is a hands-on, high-impact role. Expert-level AWS and software architecture skills are the priority: you will lead the design and build of scalable, cloud-native architectures leveraging AWS services, microservices-based designs, distributed systems, and modern web applications. Integrations are built primarily on AWS and MuleSoft, with Python as our core language, and you should expect to be hands-on-keyboard alongside the team. Central to this role is our AI-SDLC methodology, an AI-native software development lifecycle in which we use a variety of AI models alongside AI coding tools as a core part of how we design, build, test, and ship software. As an architect, you will not just work within this methodology but help define and advance it, setting the standard for how the team builds with AI. We work with Claude as well as ChatGPT, Ollama, and other leading and open-source tools, and we expect you to stay invested in the rapidly evolving AI landscape and bring the best of it into the team’s day-to-day work. You will work closely with all areas of Smarsh’s business to ensure seamless connectivity across systems and platforms, from backend services through customer- and internal-facing user experiences.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.