Salesforce Administrator (Johor Bahru)

Beyond Secure.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

Salesforce Administrator

Overview

We are looking for a Salesforce Administrator to support the configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and ensure the platform effectively supports business operations.

Experience & Skills Required

Key Responsibilities:

Work with stakeholders to gather, analyze, and document business requirements related to Salesforce

Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules

Develop and maintain reports and dashboards to support business operations and decision-making

Administer user access, roles, profiles, permission sets, and data visibility

Manage sandbox environments, support data imports/exports, and assist with data quality initiatives

Monitor platform performance and proactively identify areas for improvement

Support end-users through training, documentation, and troubleshooting

Collaborate with developers and external vendors to support integration and enhancement efforts

Ensure configurations and changes align with best practices and comply with governance policies

Requirements:

3+ years of experience as a Salesforce Administrator

Salesforce Administrator (ADM-201) certification required

Strong hands-on experience with Salesforce configuration (Sales Cloud, Service Cloud, or Experience Cloud)

Experience creating workflows, validation rules, process builder flows, and automation tools

Ability to create meaningful reports and dashboards for various business functions

Strong communication skills and ability to work with both technical and non-technical stakeholders

Experience supporting end-user training, adoption, and platform governance

Familiarity with data management tools such as Data Loader or Data Import Wizard

Understanding of platform security and sharing models

Education: Bachelor's degree or above

Certifications:

Required: Salesforce Administrator (ADM-201)

Preferred: Advanced Administrator, Platform App Builder, or any Consultant-level certifications

Preferred Qualifications:

Experience in public sector or compliance-driven environments

Knowledge of declarative tools such as Flow, Assignment Rules, and Omni-Channel Routing

Basic understanding of Apex, SOQL, and Salesforce integration principles

Experience with change management, release planning, or DevOps tools for Salesforce

If you are looking for an opportunity to grow your career while working on meaningful projects, we would love to hear from you!

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