Sales Development Representative (Inbound | Healthcare)
Skills
About the role
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JOB TITLE: SALES DEVELOPMENT REPRESENTATIVE (INBOUND | HEALTHCARE)
Location: Remote Time Zone: US Time Zones (EST–PST)
ROLE OVERVIEW
We are seeking a motivated and coachable Sales Development Representative (SDR) to support our growing healthcare-focused sales team. This role is ideal for someone early in their sales career who is comfortable handling inbound leads, qualifying prospects, and setting appointments for senior sales executives. Prior exposure to healthcare services, medical products, or health tech is a strong plus.
KEY RESPONSIBILITIES
- Handle inbound calls, emails, and web inquiries from prospective healthcare clients
- Qualify leads based on defined criteria and route opportunities appropriately
- Schedule appointments and product demos for Account Executives
- Maintain accurate activity and lead records in the CRM
- Follow up with inbound prospects to ensure timely engagement
- Learn and articulate the company’s healthcare-focused value proposition
- Collaborate with sales and marketing teams to improve lead quality and conversion
REQUIRED QUALIFICATIONS
- Experience in a sales, customer support, or appointment-setting role
- Prior experience working remotely, with fluency in remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or similar; candidates without prior remote work experience will not be considered
- Experience working with US or UK-based companies or customers
- Strong verbal communication skills and comfort speaking with prospects by phone
- Basic CRM experience (Salesforce, HubSpot, or similar)
- Reliable internet connection and a professional remote work setup
PREFERRED QUALIFICATIONS
- Exposure to healthcare, medical services, health tech, or insurance environments
- Experience handling inbound sales or customer inquiries
- Familiarity with appointment setting or lead qualification processes
TOOLS & TECHNOLOGY
- CRM platforms (Salesforce, HubSpot, or similar)
- VoIP and dialer tools
- Google Workspace or Microsoft 365
- Slack, Zoom, and task management tools
Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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