Business Development Liaison - Referral Sources - Maryland/Virginia

Position Summary

As a Business Development Liaison, you are a relationship builder and trusted connector, responsible for growing and nurturing a portfolio of referral partners. You will initiate and strengthen these partnerships to increase partner referrals and position Helping Hands Family (HHF) as the preferred ABA provider in your region. By combining personalized, high-touch services with strategic digital outreach, you will optimize your territory and ensure a seamless experience for both providers and families. This position will support our clinics in Leesburg and Woodbridge, VA and Frederick, MD.

HHF is proud to be a Great Place to Work Certified™ company!

Key Responsibilities

Build and manage relationships with professional referral sources – including, but not limited to doctors, case managers, social workers, and therapists – through various digital and in-person outreach tactics.

Drive new starts at our clinics by analyzing referral trends, identifying opportunities, and developing strategies to support active partners and re-engage inactive ones.

Communicate family updates, starts, and key milestones, as appropriate, to referring providers to foster ongoing collaboration and trust.

Leverage data and CRM tools to manage outreach strategy, track referral activity, monitor conversion trends, and measure source performance.

Represent Helping Hands Family at various industry events to help attract new referral sources and clients and to promote brand awareness.

Perform other duties as assigned

Qualifications

2+ years of experience in account management or business development (healthcare industry experience strongly preferred)

Proven ability to build and activate new and established strategically targeted referral relationships with providers and referral decision makers to drive client acquisition

Experience managing 30+ healthcare or healthcare-related accounts, prioritizing within a book of business, and providing an appropriate level of service to different priority levels

Associates Degree or higher

Strong communication and presentation skills

Proficient in Microsoft Office Suite, experienced managing your book of business in a CRM, and willing to learn other field programs specific to our industry

About Helping Hands Family

Helping Hands Family (HHF) provides personalized, play-based ABA therapy to children with autism, helping them thrive through compassionate, child-led care. With a growing network of clinics, we are committed to excellence, clinical quality, and supporting our teams so they can deliver exceptional outcomes to the families we serve.

Helping Hands Family Base Salary Range

$65,000 - $95,000 USD

Helping Hands Family (HHF) is Great Place to Work Certified™ in 2021, 2022, 2023, 2024, and 2025. We are a top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children’s lives.

All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time.