Sr Solutions Advisor, Retail & Grocery

Overview

Blue Yonder is seeking a Sr Solutions Advisor to join our Supply Chain Advisory team. The Sr Solutions Advisor will be responsible for leading and delivering customer-focused, cost-effective, and innovative supply chain solutions. This role will play a critical part in driving customer satisfaction and success by providing high-value strategic guidance, subject matter expertise, and tailored solutions that address each customer’s business needs.

Location: US-Remote with the ability to travel up to 50%.

What You’ll Do:

Develop, articulate, and deliver customer-centric supply chain solutions, ensuring alignment to business objectives and measurable outcomes

Provide deep subject matter expertise across key supply chain domains, including planning, execution, and emerging technologies

Lead customer engagements, including discovery, design, blueprinting, and solution validation sessions, ensuring customer clarity and confidence

Serve as a trusted advisor in process transformation discussions, guiding customers through workflows, reference architectures, and design authority governance

Deliver compelling Blue Yonder demos that incorporate customer data, business stories, and differentiation messaging

Connect configuration decisions to operational and financial impacts, shaping solution direction and adoption strategy

Collaborate closely with sales, marketing, consulting, and product teams to drive customer adoption, retention, and value realization

Maintain deep knowledge of Blue Yonder's products and services, as well as industry trends and competitive landscape; position Blue Yonder as a market leader

Develop and maintain strong, long-lasting customer relationships by consistently exceeding expectations and delivering high-impact guidance

Deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customization options, and project lifecycle (discovery and design to go-live and post-deployment support).

Identify and recommend opportunities for customer expansion and upsell

What We're Looking For:

Bachelor's degree in Supply Chain, Business, Engineering or related field

A minimum of 7 years of experience in a customer-facing supply chain solution advisor or consultative sales role

Strong understanding of supply chain management principles and technologies, including forecasting, demand planning, inventory management, and transportation planning

Proven track record of developing and delivering customer-centric solutions that drive measurable impact

Excellent communication, interpersonal and presentation skills, with ability to influence both technical and executive audiences

Ability to think creatively, strategize, and execute in a fast-paced and dynamic environment

Strong customer focus and commitment to exceeding customer expectations

Experience with Blue Yonder's products and solutions strongly preferred

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