Storage Administrator

JOB

FUNCTION / SUMMARY:

Responsible for the technical administration and support of production storage systems and services. Participates in the development and implementation of high-performance, high-availability, and enterprise-class storage strategy and data life cycle management processes.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Performs storage Logical Unit Number-LUN creation/destruction and allocation/de-allocation via Storage Area Network-SAN Management software.

Executes SAN Fabric director/switch zoning for new servers and storage devices.

Manages storage related servers, software and devices.

Responsible for the overall design and capacity planning for the consolidated storage environments implemented by the Operations and Technology Division as well as assisting with related budget planning.

Troubleshoots and resolves problems relating to storage devices and connectivity to servers.

Assists in the documentation of current and future storage environment.

Manages storage-related database related environments.

Ensures all storage related technologies are installed, configured and maintained in accordance with government regulations and bank policies/procedures governing day-to-day operations.

Keeps abreast of storage laws, trends, and issues including current and emerging technologies and best practices; and educates and advises management on their relative importance and impact on bank operations. Recommends changes as appropriate.

Incumbent is required to comply with all applicable federal, state and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.

Incumbent is responsible for organizational integrity and business ethics as it relates to this position, and communicating this commitment to any applicable subordinates.

Performs all other job related duties and special projects as assigned.

Incumbent may have access to cash, customer accounts and/or sensitive and confidential information.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

Information Technology related Bachelor of Science degree and 7 years of related experience or an equivalent amount of training and experience to such as a High School Diploma combined with 10 years of directly related experience

EMC Proven Professional and MCSE Certification preferred

3 years of experience working with enterprise storage technologies such as storage arrays, Storage Area Networks (SAN) management software, virtualization software, fabric architecture, Fiber Channel (FC) switches, hubs, directors; Host Business Adapters-HBA utilities, Network Attached Storage-NAS and network file serving, and iFCP

Experience with LAN/WAN/SAN leading edge technology, MS Terminal Services and other means of private wide-area communications for reviewing purposes, security models, automation of system-to-system communication and monitoring

2 years of experience with Microsoft Window enterprise operating systems

Experience with networking principles such as IP communication, OSI model, packet structure, load balancing equipment, and troubleshooting

Excellent knowledge of backup, recover, and disaster recovery schemes, schedules and testing methodologies, storage data replication, snapshot, Redundant Array of Independent Disks-RAID and data movement software, enterprise tape libraries

Good knowledge of hardware technologies and systems support – administration, configuration, troubleshooting, performance tuning, security and general maintenance

Knowledge of applicable data retention practices and laws

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:

Ability to provide after hours/on-call support. 24/7 Pager coverage for production down issues

Ability to work under stress, manage multiple priorities and meet deadlines

Ability to operate a keyboard if required to perform the essential job functions

Ability to read and interpret a document if required to perform the essential job functions

Ability to travel if required to perform the essential job functions. Overnight travel may be required about 10% of the time during the month

Required to work for up to 8 consecutive hours in data centers with temperatures averaging 68 to 75 degrees with over 50% humidity

Ability to us tools such as wire cutters, screwdrivers, wrenches, and telecommunications test equipment (optical and copper)

Ability to lift/move/carry heavy computer equipment of approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight or use tools and can be accommodated without causing the department/division an undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.