Manager, Technology Program

JOB FUNCTION / SUMMARY:

This position is primarily responsible for providing leadership and oversight to technical design and build-projects. Ensures ongoing communication and consultation with the Enterprise Project Office (EPO) and various levels of organizational management to foster strategic planning and resolve operational challenges. Provides necessary project documentation and updates as applicable.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Oversees the development and design of technical requirements working with applicable technology partners

Manages technology infrastructure and systems projects, coordinating with all applicable technology teams and vendors

Works closely with the EPO to arrange technology deliverables and optimize the utilization of staff

Coordinates the technology portfolio of projects and manages the completion of portions of the Technical Design Document

Manages the intake of business and functional requirements and translates into technical specifications; facilitates group meetings and project deliverables

Ensures technology related plans remain accurate and up-to-date, tacking project-related budget and timelines

Manages vendor relationships including conducting design sessions with vendors and service providers and defines project and performance expectations and measurements

Participates in negotiations with potential clients/vendors

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:

Bachelor's degree in Information Technology in a related field or equivalent experience

5+ years related experience and/or training; or equivalent combination of education and experience

Demonstrated knowledge of project management methodology/discipline with the ability to formulate sound conclusions and recommend optimal course of action based on analysis

Strong technical skills related to software development, infrastructure and other aspects as they relate to business solutions.

Ability to lead multiple senior technology teams in a cross matrix organization, working through all aspects of technology design, planning and implementation.

Strong verbal and written communication skills with the ability to communicate with a variety of audiences and multiple levels of management

Possesses strong interpersonal and customer service skills and the ability to work well across teams

Self-starter with strong organizational skills with the ability to multi task and prioritize workload in a fast paced environment

Strong Microsoft Office skills - Excel, Word, Project, PowerPoint

Strong analytical, problem solving and conceptual skills

ESSENTIAL MENTAL & PHYSICAL REQUIRMENTS:

Ability to work under stress and meet deadlines

Ability to operate related equipment to perform the essential job functions

Ability to read and interpret a document if required to perform the essential job functions

Ability to travel if required to perform the essential job functions

Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.