Coordinator - Claims Service

Company: Mercer

Description:

Prepares external correspondences in accordance with instructions from professional and management team members.

Prepares and updates documents for Claims Analysts such as claims resumes, reports for special programs and spreadsheets according to predefined templates.

Prepares documents for Claims Analysts including PowerPoint presentations, meeting materials and spreadsheets both with and without predefined templates.

Coordinates meeting schedules for Claims Analysts as required.

Follows up with service partners and brokers by phone, letter and email, under self-direction, to acknowledge receipt of claims document or to notify them when a claim is closed.

For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.