Director Software Development

Location: Toronto, Ontario, Canada

Job ID: R-10398835

Category: Technology

Onsite

Posting Start Date: Posting Start Date: 28-July-2026

Posting End Date: Posting End Date: 29-August-2026

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director Software Development

About your role

At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Director of Software Development, you will have end-to-end ownership of a technology platform, leading teams responsible for designing, developing, integrating, and operating high-quality, scalable software solutions. This role requires strong people leadership, technical depth, and the ability to deliver reliable platforms in a fast-paced, regulated Fintech environment.

What you'll do:

Own the technology platform lifecycle from technical requirements through scalable, secure, and resilient production operations

Lead, mentor, and manage high-performing software engineering teams through rapid, high-quality development cycles

Partner closely with Product Management to define product roadmaps, technical strategies, and delivery plans aligned with business objectives

Translate product requirements into clear engineering specifications, designs, and implementation plans

Lead Agile delivery practices, ensuring consistent execution, predictable delivery, and continuous improvement

Oversee project planning, execution, and reporting; manage team capacity, priorities, and dependencies to ensure milestones are met with quality and accountability

Own end-to-end system design, development, and integration across internal platforms, external partners, and third-party services

Ensure platform resiliency, availability, performance, security, and currency through proactive engineering and operational excellence

Establish and enforce development standards, best practices, and code review processes

Drive effective stakeholder communication across product, engineering, operations, and senior leadership, providing transparency into delivery status and risks

Build strong, trust-based relationships with team members; translate company vision into actionable goals and empower teams to execute

Manage vendor relationships and geographically distributed teams to enable continuous development and accelerated, high-quality releases

Define, track, and report on internal and external OKRs and KPIs, providing insights to senior leadership on progress, outcomes, and opportunities for improvement

Experience you'll need to have:

10+ years of experience in software development, including hands-on technical experience

3+ years of experience leading and managing software development teams

Strong experience with modern cloud and DevOps environments (e.g., AWS, Kubernetes, Docker, CI/CD pipelines).

Demonstrated success delivering large-scale, distributed systems with high availability and security requirements.

Strong leadership, communication, and stakeholder management skills, with the ability to influence technical and non-technical audiences.

Bachelor's degree in computer science, Software Engineering, or a related field, or equivalent practical experience.

Experience that would be great to have:

Experience building and operating large-scale, highly available fintech or payments platforms

Familiarity with regulatory, compliance, and security requirements in financial services

Experience leading distributed or globally located engineering teams

How you’ll work:

Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech. This role will require you to be onsite on a hybrid schedule

This role requires flexibility to work overtime that may include nights and weekends

This role requires use of a computer and audio equipment

Salary Range:

$148,000.00-$185,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.