Key Account Manager
Skills
About the role
Key Account Manager
TokyoJP Commercial – JP IP /Full Time /On-siteapply for this jobAbout Patsnap Patsnap is a global SaaS company providing IP and R&D intelligence solutions powered by AI and big data. We help enterprises make better innovation decisions by transforming complex intellectual property and R&D data into actionable insights.
Role Overview We are looking for a Key Account Sales professional to manage and grow strategic enterprise customers in Singapore and the broader Southeast Asia region. This role focuses on building long-term partnerships, expanding account value, and driving revenue growth through consultative selling.
Key Responsibilities
• Own and manage a portfolio of key enterprise accounts, ensuring high customer satisfaction and retention. • Develop deep relationships with senior stakeholders, including R&D, IP, legal, and innovation leaders. • Identify upsell and cross-sell opportunities across Patsnap’s product portfolio. • Lead the full sales cycle for existing key accounts, from needs discovery and solution design to negotiation and contract closure. • Collaborate closely with Customer Success, Product, and Solution Consulting teams to deliver value-driven solutions. • Act as a trusted advisor by understanding customers’ business objectives, innovation strategies, and challenges. • Monitor account performance, forecast revenue accurately, and deliver against sales targets. • Provide market and customer feedback to internal teams to support product and go-to-market improvements.Requirements
• Bachelor’s degree or above; background in business, science, engineering, or related fields is a plus. • 5+ years of B2B sales experience, preferably in enterprise SaaS, IP services, R&D tools, or technology solutions. • Proven experience managing key or strategic accounts with complex buying processes. • Strong consultative selling and stakeholder management skills. • Ability to communicate complex technical or data-driven solutions in a clear and compelling way. • Self-motivated, results-oriented, and comfortable working in a fast-paced, international environment. • Experience selling into R&D, IP, legal, or innovation teams is highly preferred. • Proficiency in English is required; additional Asian languages are a plus.apply for this job
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