People Advisory, Payroll & Tax, Consultant

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Report to: Associate Director, Performance & Rewards Location: Hochiminh City Function: Human Resources | Department: Performance & Rewards Type: Individual Contributor

THE OPPORTUNITY: We are looking for People Advisory, Payroll & Tax, Consultant who is responsible for managing day-to-day HR inquiries and employee activities in terms of payroll execution, discrepancies, governance, and taxes which are logged through case management via employee portal as well as handling grievances and employee relations matters as and when contacted by employees directly.

ROLES & RESPONSIBILITIES:

Payroll, tax, SI/ MI/ UI insurance and vendor management

Liaise and monitor the delivery of services by external vendors for payroll, employment screening, tax advisory of local and expatriate employees

Check and peer review the payroll, tax report, compensation payment produced by the external vendors

Handle general grievances and complaint cases as standard or advised by manager

Support Total Compensation Review (TCR) cycle including compensation data preparation, system trigger and TCR letter preparation

Off-boarding Management

Oversee the full off-boarding process, ensuring accurate and compliant final payroll, tax, and SHUI settlements to deliver a smooth and professional exit experience for employees.

Mobility handling

Manage end-to-end mobility cases, including immigration, payroll, tax, and SHUI matters.

Serve as an internal advisor to ensure compliant, cost-effective, and seamless mobility arrangements.

HRM system/ platform

Play role as article contributor on HRM system: Create, Update, Retire Articles

Be able to participate or perform the system/ platform enhancement or new functionality

Risk Management & Governance

Lead payroll, tax, and SHUI risk governance by conducting vendor risk assessments, internal controls, and managing audit activities.

Act as the main liaison for internal/external audits to ensure compliance and minimize risk exposure.

Operational Management & Continuous Improvement

Drive continuous improvement in payroll and tax operations by identifying gaps and proposing practical solutions.

Enhance process efficiency and employee experience through ongoing optimization.

MINIMUM JOB REQUIREMENTS:

Bachelor’s Degree

7-9 years of experience in HR service delivery model and experience in payroll, PIT of big size company preferable

Knowledgeable of Vietnamese Labor Law

Analytical skill to assist in troubleshooting exceptions

Advisory skills to engage the stakeholder to HR services

Passion in leveraging technology to improve productivity and effectiveness

Writing skill to provide response to employees via case management on employee portal

Critical Thinking in solving the employees’ matter

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.