Front Office Manager

AI Job Summary

Proven office management/executive administration/customer service leadership focused on excellent customer experiences.

Experience managing a busy front office and reception, coordinating calls and enquiries.

Experience supporting compliance, WHS, and policy administration in an office setting.

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Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

$50,000 AUD – $70,000 AUD (Annum)

Description

Front Office Manager

McGrath Central Tablelands

Mudgee | Full Time

Looking for more than “just reception”?

At McGrath Central Tablelands, we believe the first impression sets the tone for every client relationship.

We’re looking for an experienced Front Office Manager who takes pride in creating exceptional customer experiences while ensuring our office operates with professionalism, efficiency and excellence every day.

This is not a traditional reception role.

You will become the Director of First Impressions - the operational heartbeat of our business - supporting our award-winning Sales and Property Management teams while taking ownership of the front office, office presentation, administration, compliance support and workplace organisation.

If you’re someone who thrives on organisation, enjoys helping people, takes ownership and loves creating systems that make businesses run better, we’d love to meet you.

About McGrath Central Tablelands

McGrath Central Tablelands is one of the region’s leading real estate businesses with offices across the Central Tablelands.

Our people are our greatest asset. We are passionate about delivering exceptional service, building genuine relationships and creating a workplace where our team enjoys coming to work each day.

We value professionalism, kindness, accountability and continuous improvement.

Your Role

You’ll be responsible for:

Creating an exceptional first impression for every client and visitor.

Managing a busy front office and reception area.

Coordinating incoming calls and enquiries.

Maintaining a professional and welcoming office environment.

Supporting our Property Management and Sales teams with administration.

Assisting with key management, documentation and appointments.

Coordinating office supplies and facilities.

Supporting compliance, WHS and policy administration.

Assisting management with projects and office systems.

Assisting with maintaining a positive, high-performing team culture.

About You

You’ll bring:

Outstanding customer service skills.

Exceptional communication and people skills.

Strong organisational ability and attention to detail.

Advanced Microsoft Office experience.

The ability to manage multiple priorities.

Confidence working independently.

A proactive “can-do” attitude.

High levels of professionalism and emotional intelligence.

A genuine passion for creating amazing customer experiences.

Previous experience in real estate administration, office management, executive administration or customer service leadership will be highly regarded, although applicants from other professional service industries are encouraged to apply.

Why Join McGrath Central Tablelands?

You’ll become part of a business that genuinely values its people.

We offer:

A supportive and positive team culture.

Career development opportunities.

Ongoing training and professional development.

A role where your contribution genuinely matters.

A modern, professional workplace.

The opportunity to build a long-term career with one of the region’s most respected real estate businesses.

This is your opportunity to become the face of our business.

If you’re organised, professional, proactive and passionate about delivering exceptional customer service, we’d love to hear from you.