Systems Engineer

­Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

Title: Systems Engineer

EdgeConneX is seeking a skilled and motivated Systems Engineer to support the global enterprise infrastructure. The candidate will play a critical role in deploying, managing and supporting our global virtual and physical server infrastructure, as well as assisting with the configuration and troubleshooting of our network infrastructure. This role requires a self-motivated & proactive individual with a strong technical background and excellent problem-solving skills. This position is based in either Singapore, Indonesia, or Malaysia at our corporate offices, but can be flexible to one day per week remote. This position could also require as much as 10-20% travel regionally within APAC to support critical issues.

Primary Responsibilities

Deploy, configure, and maintain physical and virtual server environments (VMware ESXi, vSAN, and SAN).

Monitor and optimize infrastructure performance to ensure reliability and high availability.

Administer enterprise storage systems, including SAN, NAS, and vSAN environments.

Troubleshoot and resolve issues across compute, storage, and networking systems.

Perform routine maintenance, updates, and patching of systems to ensure security and stability.

Manage and configure Cisco network switches in support of server and storage connectivity.

Deploy, maintain, and troubleshoot virtual machines and guest operating systems including Windows Server, Ubuntu, CentOS, and Red Hat Linux.

Collaborate with the IT team to design and implement network solutions.

Provide technical support and guidance to end-users and other IT staff as it related to our enterprise networks.

Document system configurations, procedures, and troubleshooting steps.

Provide day-to-day operational support of back-end infrastructure (physical, virtual compute and network)

Assist in updating network design documentation and schematic diagrams

Participate in on-call rotation, ensuring uptime of critical servers, networks, and applications.

Knowledge, Skills & Abilities:

Strong problem-solving skills and a proactive approach to infrastructure management.

Excellent communication skills and ability to work both independently and in a team setting.

Ability to prioritize and manage multiple projects/responsibilities/tickets.

Ability and willingness to create (project) documentation with diagrams to be used for cross-training purposes.

Excellent planning and organizational skills with the ability to understand the long-term “big picture”.

Good technical writing skills and strong attention to details

Requirements:

Bachelor’s Degree in Computer Science or a technical related field.

4+ years of professional experience in systems engineering and/or administration

Strong hands-on experience with VMware vSphere (ESXi, vCenter).

Foundation in SAN, NAS, and vSAN technologies.

Familiarity with scripting (Powershell, bash, etc.)

1+ years professional experience with Cisco switch configuration and troubleshooting.

Proficiency in administering Windows and/or Linux server environments.

Candidates who have worked inside a hyperscale data center are highly encouraged to apply

Candidates who possess VMware certifications (VCP or higher) are also highly encouraged to apply

Candidates with experience with backup and disaster recovery solutions are also highly encouraged to apply

Candidates who have Azure experience would really make a candidate stand out.

Verification of employment with previous employers may be part of the recruitment process to ascertain that the candidate’s work history and qualifications are accurate and align with the requirements of the role.

EdgeConneX offers a competitive benefits package.

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