Propositions Marketing Manager

You’re only human.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

Love uncovering customer needs, identifying opportunities, and shaping innovative propositions that engage Australians in their health?

At Medibank, we're on a mission to create better health experiences for Australians, and we're looking for a Propositions Marketing Manager to help drive the next generation of customer-led products, services and experiences.

As part of our Integrated Proposition Squad, you'll sit at the heart of strategy, customer insight, product development and marketing, translating customer needs into compelling propositions that unlock growth and deliver meaningful value. You'll work alongside Product, Experience Design and Marketing teams to explore opportunities, validate concepts and bring innovative solutions to life.

What you'll be doing

Identifying unmet customer needs and turning insights into opportunities for growth

Developing compelling, evidence-based customer value propositions

Using customer research, market trends and commercial insights to shape proposition strategy

Designing and testing hypotheses to validate ideas and inform decision-making

Partnering with Product, Experience Design and Go-to-Market teams to deliver customer-centric solutions

Influencing stakeholders through clear recommendations grounded in insight and commercial outcomes

Contributing to squad planning and delivery against strategic objectives and OKRs

Helping evolve how we approach proposition development and customer-led innovation across Medibank

About you

You're a customer-first leader who loves solving complex problems and uncovering opportunities to create value. You influence across teams, bring stakeholders together, and provide the strategic direction needed to turn insights into meaningful customer and business outcomes.

You'll bring:

5+ years' experience in propositions, strategic marketing, product marketing or a similar role

Strong experience using customer research, data and insights to influence business decisions

A track record of developing products, services or propositions using human-centred design principles

Strong stakeholder management skills and the ability to influence across all levels of an organisation

Excellent communication and storytelling skills, with the ability to turn complexity into clear recommendations

Commercial acumen and a passion for delivering both customer and business value

Experience in health, services or another customer-focused industry will be highly regarded

Why join us?

This is an opportunity to help shape the future of health and wellbeing experiences for millions of Australians while working with passionate, collaborative teams who genuinely care about making a difference.

At Medibank, you'll enjoy:

The opportunity to work on high-impact, customer-led innovation

Flexible ways of working that support balance and wellbeing

A collaborative culture where ideas are encouraged and challenged

Career growth and development opportunities across a leading Australian organisation

If you're curious, strategic, customer-obsessed and excited by turning insights into action, we'd love to hear from you.

Imagine working with us

We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that’s why we’re reinventing work.

Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go to https://careers.medibank.com.au/culture/rewards-benefits/

For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.

Inclusion and Accessibility

We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates and candidates with a disability.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work