Operational Risk Product Analyst (AVP)

14 Jul 2026

London, LND, GB, EC2M 2AT

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SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn’t perfectly align with the job description. Whilst we’ll always strive to be better, we’re proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are

United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

Key Responsibilities

Product Ownership & Delivery

Act as a product analyst for operational risk systems, supporting roadmap definition, enhancements, and end‑to‑end delivery cycles.

Translate complex regulatory and business requirements into clear user stories, functional specifications, and acceptance criteria.

Partner with technology teams to drive solution design, testing, and implementation.

Regulatory Alignment (ECB Experience)

Ensure operational risk frameworks, processes, and system functionality comply with ECB regulations, including SSM expectations on risk taxonomy, RCSA, issue/event management, scenario analysis, and ICAAP/OR capital.

Support regulatory remediation initiatives, horizontal reviews, and responses to ECB supervisory findings.

Execute gap analyses and control enhancements to ensure compliance with ECB thematic reviews and JST requests.

Operational Risk Expertise

Contribute to enhancements in operational risk frameworks across RCSA, KRIs, loss data collection, scenario analysis, and capital modelling.

Support data quality, lineage, and governance initiatives to ensure high‑integrity operational risk data.

Partner with 1LOD and 2LOD stakeholders to refine risk processes and improve usability of risk tools.

Stakeholder Engagement

Work closely with Operational Risk, Technology, Compliance, Finance, and Audit partners to ensure alignment and clarity across deliverables.

Communicate complex regulatory and technical topics in clear, concise business language to senior stakeholders.

Support training, change management, and rollout activities for new operational risk capabilities.

Purpose of Job

The Operational Risk Product Analyst (AVP) plays a key role in delivering risk technology solutions and ensuring alignment with the European Central Bank’s (ECB) supervisory expectations, particularly within a banking group subject to the SSM framework. This role bridges business requirements, regulatory needs, and technology delivery to enhance the firm’s operational risk management capabilities.

Qualifications

AVP-level experience in Operational Risk, Risk Technology, or related functions within a regulated financial services institution.

Strong understanding of ECB/SSM operational risk regulatory requirements.

Proven experience supporting risk systems or product development (e.g., ConnectedRisk, SAI360, bespoke ORM platforms).

Analytical problem‑solving skills, strong documentation abilities, and comfort working in agile delivery environments.

Excellent communication and stakeholder‑management skills.

Personal Attributes

Excellent written, verbal, and interpersonal communication skills

A dependable self-starter able to take appropriate action with minimal direction

Ability to manage multiple workstreams and competing priorities

Strong analytical mindset with the ability to navigate technical and data complexity

Customer-focused and proactive in owning RTB issues and change initiatives

Consistent attention to detail and commitment to quality

Ability to work under pressure while maintaining a positive and professional approach

Collaborative team player across Risk, IT, and business team

Competencies

Customer Focus

Driving Change

Driving Results

Embraces Diversity

Enterprise Leadership

Judgement and Decision Making

Risk Management

Strategic and Visionary

Trust and Integrity

What we offer

For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

Hybrid and flexible working

Competitive paid leave days

Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance

Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services

Access a wide range of learning and development opportunities and career progression opportunities

Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We’ll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.

We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates' pay history and are committed to preventing unjustified pay disparities.

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About SMBC

A trusted partner for the long term

United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.

about what we do and who we are at https://www.smbcgroup.com/emea/careers