Business Analyst (SC Cleared)

At CGI, you'll help shape business and technology transformation that delivers meaningful outcomes for our clients. As a Business Analyst, you'll work with stakeholders to understand complex business challenges, define clear requirements and help deliver solutions that improve services and operational performance. Collaborating with multidisciplinary teams in a secure environment, you'll play a key role in turning ideas into successful outcomes while being empowered to take ownership of your work, contribute innovative thinking and grow your consulting career with the support of experienced colleagues.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, active UK Security Clearance (SC) is required for this position. This is a hybrid role based in London, with a minimum of three days per week in the office.

Your future duties and responsibilities

In this role, you will work closely with clients and delivery teams to understand business objectives, analyse existing processes and define solutions that support successful business and technology change. You'll engage with stakeholders to elicit and document requirements, facilitate workshops and ensure business needs are translated into clear, actionable deliverables throughout the project lifecycle.

You'll collaborate with Project Managers, technical teams and testers to support solution design, implementation and business readiness, ensuring requirements remain traceable from discovery through to delivery. You'll also contribute to continuous improvement by identifying opportunities to enhance processes, strengthen stakeholder engagement and deliver measurable business value.

Key responsibilities

Engage & collaborate with stakeholders to understand business objectives and requirements

Elicit & document functional and non-functional requirements

Facilitate workshops, interviews and requirements gathering sessions

Analyse & map current business processes and define future-state operating models

Produce user stories, acceptance criteria and business analysis documentation

Support & contribute to solution design, options analysis and impact assessments

Work closely with Project Managers, technical teams and business stakeholders throughout delivery

Support testing, implementation, business readiness and benefits realisation

Maintain & manage requirements traceability across the project lifecycle

Identify & recommend opportunities for process improvement and operational efficiency

Required qualifications to be successful in this role

You'll be an experienced Business Analyst with a strong track record of supporting complex business and technology change. You'll be confident engaging with stakeholders at all levels, translating business needs into clear requirements and working collaboratively across multidisciplinary delivery teams. Strong analytical thinking, communication skills and attention to detail will enable you to thrive in this role.

Essential qualifications

Proven experience as a Business Analyst delivering complex change initiatives

Strong requirements elicitation, analysis and documentation skills

Experience with business process mapping and process improvement techniques

Excellent stakeholder management, facilitation and communication skills

Ability to translate business needs into technical and operational requirements

Experience working in Agile, Waterfall or hybrid delivery environments

Strong analytical, problem-solving and decision-making skills

Experience using tools such as Jira, Confluence, Visio or similar

Desirable qualifications

BCS, IIBA or equivalent Business Analysis certification

Experience within Policing, Central Government, Emergency Services or Telecommunications

Experience supporting digital transformation or large-scale technology programmes

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Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team - one of the largest IT and business consulting services firms in the world.