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Head of Operations Industrial Projects, Asia Pacific

DHL

Singapore, SGonsitePosted Jul 31, 2026
Posting intelligenceActively listed

About the role

Job Purpose

Front end Project Design followed by direct implementation of operational plans and processes to deliver a smooth project and operational model for the targeted business volumes, meeting products/services standards and exceed quality standards in line with business strategy and objectives, corporate guidelines and policies. To also ensure operational excellence across the domain of the Industrial projects in APAC with proper implementation of subcontractor management, engineering expertise and adherence to compliance and operational standards.

Key Responsibilities

Implement operations plans and processes for the assigned site/ work station(s)

Provide smooth logistics operations and deliver activities of receiving, handling and dispatching stations

Execute plans to deliver agreed customer, service, quality and financial objectives for large/ complex projects

Monitor the available capacities of the section/ site and ensure optimum utilization as per the set objectives

Review operational performance and delivery against the agreed performance objectives with key customers

Deliver, manage and update complex and large projects secured by the business

Manage delivery of profitability, service quality and timelines

Coordinate and control delivery of project breakbulk, general cargo and containerized freight

Identify and share opportunities to grow business with and retain existing customer base

Prepare and regularly share performance reports on site/ sections

Resolve complex issues occurring in operational activities, report to management on events and exceptions

Adhere to policies and achieve compliance with statutory obligations and legislation related to safety, HSQE

Analyze productivity data and work methods to implement enhancements to increase operational efficiency

Implement Vendor Management programmes and increase band width of subcontractors across the region

Ensure proper method statements and engineering synergies for Heavy lift cargo

Close cooperation with HSE to main operational excellence

Monitoring station metrics

Qualifications & Experience

Bachelors’ Degree, preferably in Engineering

10+ years of operational experience in the Project Forwarding Industry

Proven track record of managing complex, multi-origin project operations involving heavy-lift cargo, barging, multimodal solutions, and other specialized logistics activities

Questions about this role

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