Concierge – Seasonal Advisor

Have an eye for style? We are hiring Seasonal Advisors at our Concierge Centre in Vaughan, ON to start Fall 2026. Apply today — your lifelong career in fashion might launch here.

Note the Talent Acquisition team will be in touch with successful applicants starting August 2026.

THE TEAM

The mission of the Concierge Division is to connect with and delight our clients.

THE OPPORTUNITY

Concierge offers you the opportunity to join our dynamic, high-performing team as we deliver Everyday Luxury to the world. So much more than a customer care centre — hence the fancy name — Aritzia Concierge plays a pivotal role in the experience of our clients, providing engaging service and exceptional selling & styling expertise every day. Your lifelong career in fashion might just start here.

We’re proud to offer industry leading wages starting between $20 - $30 CAD/hour. with unlimited growth potential at Aritzia.

You’ll receive a world-class Concierge education, including a comprehensive onboarding program designed to set you up for success. As a top performer you will have the opportunity to join the team permanently or be invited back next season.

THE ROLE

As a Seasonal Concierge Advisor, you will:

Deliver world-class client service across all channels including Live Chat, Phone, and Email

Sell clothes and earn client confidence through unparalleled styling expertise

Resolve client inquiries efficiently, ensuring the highest levels of satisfaction

Meet and exceed established performance targets

THE QUALIFICATIONS

The Seasonal Concierge Advisor has:

The passion for providing world-class client service and building long lasting client relationships

An aspirational sense of individual style

An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences

An understanding and a passion for the industry in which we operate

The desire to thrive on a high-performance team

The commitment to learn and apply Aritzia’s values and standards

The ability to communicate effectively in English (written and verbal)

The aptitude for learning and navigating diverse technology systems

Retail, contact centre, customer service or hospitality experience is considered an asset.

THE LOGISTICS

As a Seasonal Concierge Advisor, you have:

The ability to start throughout September through November

The ability to work 24-30 hours per week for mandatory training in your first two weeks

The ability to work shifts within our operating hours of 9AM - 9PM EST (including evenings and weekends). Note hours of operation are subject to change based on business needs.

No extended time off from November through January during our peak sales events

Actual hours scheduled each week will depend on your availability and business volumes.

THE COMPENSATION

The typical hiring range for this position is $20 - $30 CAD/hour. The final agreed upon wage may vary based on factors such as job-related knowledge, skills and experience.

Aritzia’s Everyday Luxury compensation package goes beyond base compensation with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

Product Discount – Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.

A-OK Commissary & Café – Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and café is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.

The SET – Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes, and optional personal training. Open 7 days a week, it works out well.

Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.

Aspirational Workplace — Our distribution centres are specially designed to be places of creativity, productivity and inspiration. They’re also dog friendly. Woof.

Amenities – Additional amenities include shower facilities with elevated complementary conveniences, bike rooms, and more.

ARITZIA

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.