CRM DevOps Engineer

As a DevOps & Application Engineer at StarHub – IS Divisions, you will own the build-and-release pipeline and contribute production-grade code that powers our customer-facing platforms. This hybrid role spans infrastructure automation, Kubernetes operations, Jenkins pipeline design, AWS provisioning, and hands-on software development. If switching fluently between Helm charts and Python modules excites you, we want you driving our next-generation deployment strategy.

Key Responsibilities

Define and enforce DevOps policies and best practices, with a strong focus on trunk-based development (short-lived feature branches, continuous integration gates, automated code-quality checks).

Design, develop, and maintain CI/CD pipelines in Jenkins using Pipeline-as-Code (shared libraries, scripted & declarative).

Write and manage build scripts and infrastructure tooling (Shell, Python, Groovy) to automate the software-delivery lifecycle.

Administer multi-cluster Kubernetes environments (EKS & OCP), including Helm chart development, RBAC, network policies, and autoscaling.

Tune PostgreSQL for performance, high availability, and disaster recovery (logical replication, pgBackRest).

Implement GitOps workflows (Argo CD or Flux) to promote reproducible, auditable deployments.

Provision and manage AWS resources (EKS, RDS/PostgreSQL, EC2, S3, IAM).

Build and maintain Infrastructure as Code (Terraform or CloudFormation).

Contribute application code in Python, Go, or TypeScript, participating in design reviews and performance profiling.

Establish observability with Splunk, Prometheus, Grafana, CloudWatch, and incident-response workflows (PagerDuty/VictorOps).

Author technical documentation and provide knowledge transfer to internal teams Qualifications

Tertiary Education in Computer Science, Software Engineering, or related field

4+ years of combined experience in DevOps, SRE, or Software Engineering.

Expertise with containerized environments, Kubernetes internals, and Helm.

Hands-on production experience with Jenkins and CI/CD best practices.

Proficiency in at least one programming language (Python, Go, or JavaScript/TypeScript).

Strong SQL skills and proven PostgreSQL administration experience.

Solid understanding of AWS core services, IAM security, and cost-optimization practices.

Familiarity with Infrastructure as Code (Terraform, CloudFormation).

Comfortable with Linux internals, networking fundamentals, and shell scripting.

Agile mindset with experience working in Scrum teams.

Excellent communication, documentation, and collaboration skills.

Preferred Certifications

Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD)

AWS Certified Solutions Architect (Associate or Professional)