SAP Automation Engineer

WHO WE ARE

Welcome to TELUS Digital https://www.telusdigital.com/ — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

THE OPPORTUNITY

We are seeking a Senior SAP Automation Engineer with deep expertise in Tricentis Tosca to lead the automation of our SAP S/4HANA ecosystem. In this role, you won't just record and play scripts; you will design robust, scalable automation frameworks that validate complex, end-to-end business processes. You will bridge the gap between technical automation and SAP functional logic to ensure our digital core remains stable through every release.

RESPONSIBILITIES

1. SAP Automation Leadership: Design, build, and maintain high-quality Tosca automation assets for SAP S/4HANA, including Fiori apps, standard GUI transactions, and custom RICEFW objects.

2. Modular Framework Design: Create reusable modules and stable test cases by applying rigorous naming standards, efficient steering parameters, and advanced error-handling strategies.

3. End-to-End Validation: Map automation to critical SAP business processes (FI, P2P, OTC, SCM, EAM), ensuring data integrity is validated across IDocs, APIs, and RFC integrations.

4. Regression Management: Design and execute comprehensive regression suites to support System Integration Testing (SIT) cycles and long-term post-go-live operations.

5. Defect Orchestration: Perform deep-dive analysis on failures to distinguish between script flakiness and genuine functional defects.

6. Cross-Functional Collaboration: Partner with SAP Functional Leads and SMEs to understand business requirements, validate fixes, and re-execute automated tests in fast-paced environments.

QUALIFICATIONS

1. Tricentis Tosca Mastery: Advanced, hands-on experience (typically 4+ years) specifically using Tricentis Tosca for SAP. AS1, AS2, and TDS certifications are highly preferred.

2. SAP S/4HANA Domain Knowledge: Solid functional understanding of how data flows between SAP modules and how integrations (APIs/IDocs) impact business outcomes.

3. Framework Architecture: Proven ability to build "future-proof" automation that survives SAP upgrades and UI changes.

4. Analytical Troubleshooting: Strong technical problem-solving skills to debug complex automation failures in distributed SAP environments.

5. Communication: Ability to translate technical automation results into business-relevant quality insights for stakeholders.

Bonus Points

- Experience with Tosca DEX (Distributed Execution).

- Familiarity with SAP Solution Manager (SolMan) or Tricentis qTest integration.

- Prior experience in a large-scale S/4HANA migration or implementation project.

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