Technical Project Manager
Skills
About the role
IT Project Manager
Location: Guatemala, El Salvador
Work style: Hybrid
Modality: Full-time
WHO WE ARE
Welcome to TELUS Digital https://www.telusdigital.com/— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
About the Role
As an active member of TELUS Digital, you will support the delivery of complex projects as a Technical Project Manager, ensuring successful execution across all project phases — from planning and initiation through execution, monitoring, and closure.
You will act as the bridge between technical teams and business stakeholders, ensuring alignment, risk management, and on-time delivery within scope and budget.
KEY RESPONSIBILITIES:
- Plan, lead, and manage complex software development projects, including application development, migrations, and transformation initiatives.
- Drive execution across all project phases: initiation, planning, execution, monitoring & controlling, and closure.
- Develop and maintain detailed project plans, schedules, budgets, and risk mitigation strategies.
- Ensure alignment between business requirements and technical implementation.
- Manage stakeholder communication across technical teams, business units, and leadership.
- Monitor project scope, timeline, cost, and quality, proactively identifying and mitigating risks.
- Produce and maintain project documentation, governance artifacts, and status reports.
- Utilize project management tools.
- Manage work tracking and collaboration through Jira.
- Support budget planning, capital and operational expenditure tracking, and reporting.
- Coordinate with external vendors and support contract and procurement management when required.
- Facilitate Agile ceremonies and support hybrid or Agile project environments.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Computer/Software Engineering, Information Systems or Applied Mathematics, or equivalent education and/or experience.
- 3-4 years of experience managing delivery of complex software projects (Application Development, Migrations or Transformation)
- 2-3 years of experience planning and leading projects through all phases.
- Strong knowledge of project management methodology (PMI, Agile, or hybrid approaches)
- Proficiency with web assisted tools.
- Working knowledge of Excel (formulas, pivot tables, charts, data analysis)
- Demonstrated analytical, problem-solving, and negotiation skills
- Experience producing and maintaining project documentation
- Clear and effective communication skills across technical and business stakeholders
Desirable skills
- Experience with billing systems, financial systems, or payment platforms
- PMP Certification or working towards it
- Scrum training or Agile certification
- Experience in Telco, Financial sector, or Retail
- Vendor management or procurement experience
- Budget planning and reporting experience
What’s in it for you:
- Private medical and life insurance from day one
- Budget for professional growth (certifications)
- Schedule flexibility.
- Extra bonus based on performance.
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