Benefits Advisor, EMEA

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Benefits Advisor, EMEA is a key member of the Total Rewards team, responsible for the strategic delivery and operational excellence of our retirement and health programs across the EMEA region. Based in London, this role ensures our programs in the UK, Austria, Germany, Singapore and other regional hubs remain market-leading, compliant, and supportive of employee well-being. This role requires a specialist who can pivot between high-level vendor strategy and meticulous administrative execution.

This role reports to: Head, Total Rewards

This role is hybrid (2-3days/week in the office) - based in London, UK

Key Accountabilities

Pension Responsibilities

Plan Governance: Manage the governance and compliance of all regional pension schemes, ensuring alignment with local regulations (e.g., UK Pensions Regulator).

Strategic Evaluation: Support the ongoing evaluation of pension plan performance, investment options, and fee structures.

Implementation: Oversee the transition or implementation of new pension schemes for emerging markets within the portfolio.

Member Support: Act as the primary point of contact for complex pension queries and lead annual pension clinics or financial education sessions for employees.

Audit & Reporting: Coordinate ongoing pension audits and ensure timely filing of all regulatory reports and tax documentations.

Benefits Responsibilities

Program Design & Renewals: Support the annual renewal process for health, dental, life, and disability insurance. Prepare cost-benefit analyses and recommendations for senior leadership.

Vendor Management: Primary liaison for benefit brokers and carriers; hold vendors accountable for service level agreements (SLAs) and performance.

Market Benchmarking: Monitor regional trends and conduct benchmarking surveys to ensure TMX remains an employer of choice in competitive markets.

Well-being Initiatives: Lead and launch holistic well-being programs (mental, physical, and financial) tailored to the diverse cultural needs of the EMEA workforce.

Communication: Create and maintain benefit guides, intranet content, and induction materials to ensure high employee engagement and understanding.

Operational & Compliance Excellence

Enrollment & Data: Manage the end-to-end enrollment process and maintain data integrity within Workday and vendor platforms.

Payroll Integration: Collaborate closely with Payroll and Finance teams to ensure accurate benefit deductions, taxable benefit reporting (e.g., P11D), and invoice reconciliation.

Policy Maintenance: Ensure all benefit policies and employee handbooks are kept up-to-date with current local labor laws and internal TMX standards.

Budgeting: Monitor and report on regional benefits spend, providing data for quarterly forecasts and annual budgeting cycles.

Must have(s):

Experience: 5 - 7+ years of experience in Benefits and Pension administration/consulting, with a significant focus on the EMEA region (specifically UK, Germany, or Austria).

Technical Proficiency: Hands-on experience with Workday or similar global HRIS platforms is essential.

Regulatory Knowledge: In-depth understanding of UK and European pension legislation and taxable benefit regulations.

Analytical Skills: Advanced Excel skills (pivots, VLOOKUPs, data modeling) with a keen eye for detail.

Interpersonal Skills: Ability to build strong relationships with global stakeholders and

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.