CUSTOMER SERVICE EXECUTIVE
About the role
job Summary
We are looking for a customer-focused and proactive Customer Service Executive to handle customer inquiries, resolve complaints, and ensure a positive customer experience. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a professional attitude.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, or social media
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions and transactions
Escalate complex issues to the relevant department when necessary
Follow up with customers to ensure issue resolution and satisfaction
Provide information about products, services, and company policie
SALARY DEPEND ON YOUR EXPERIENCE!!
Pay: RM1,800.00 - RM2,600.00 per month
Work Location: In person
Questions about this role
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