Senior Manager, Office of Data Management & Analytics

Family Group: Administration

NHG HEALTH

KHOO TECK PUAT HOSPITAL

JOB DESCRIPTION

JOB TITLE

:

Senior Manager

JOB

CLASSIFICATION

:

Exempt

DEPARTMENT/SECTION

:

Office of Data Management and Analytics (ODMA)

JOB GRADE

:

Grade 15

APPROVED BY

:

Director, ODMA

EFFECTIVE DATE

:

1 Apr 2026

REVISION DATE

:

1 Apr 2026

STATEMENT OF PURPOSE

We are seeking an experienced Senior Manager to provide strategic leadership for advanced data analytics initiatives within ODMA. This role focuses on developing institutional analytics strategy, leading cross-functional analytics teams, driving innovation in healthcare analytics, and ensuring the delivery of high-impact insights that support clinical excellence and operational transformation across Khoo Teck Puat Hospital (KTPH) and Yishun Community Hospital (YCH). The position requires exceptional technical expertise, proven leadership capabilities, and the ability to translate complex analytics into strategic business value.

DEPARTMENT FUNCTION(S)

The Office of Data Management and Analytics (ODMA) serves as the central hub for institutional data management, analytics, insights generation, and performance management across Khoo Teck Puat Hospital (KTPH) and Yishun Community Hospital (YCH). ODMA consolidates data capabilities to transform raw data into actionable insights that enable evidence-based decision-making, support Value Based Care, and drive operational excellence.

ODMA plays a critical role in enabling KTPH & YCH's transformation into a data-driven healthcare organization, ensuring that high-quality, accessible, and well-governed data supports improved patient outcomes and operational efficiency while maintaining the highest standards of data security and regulatory compliance.

MAJOR DUTIES AND RESPONSIBILITIES

(A) SPECIFIC (90%)

Strategic Analytics Leadership

Develop and implement comprehensive analytics strategy aligned with institutional objectives and healthcare transformation goals

Lead the establishment of advanced analytics capabilities including predictive modelling, machine learning, and artificial intelligence applications

Drive innovation in healthcare analytics through emerging technologies and methodologies

Establish analytics governance frameworks and ensure alignment with regulatory requirements

Represent ODMA analytics capabilities in institutional strategic planning and executive committees

Team Leadership and Development

Supervise and mentor Manager, Senior Assistant Manager, and Assistant Manager roles within the analytics team

Provide strategic direction and technical guidance on complex analytics initiatives

Establish performance metrics and development pathways for analytics team members

Foster a culture of continuous learning and innovation within the analytics function

Lead recruitment and capability building for advanced analytics roles

Advanced Analytics and Insights Generation

Oversee the development of sophisticated analytics models for clinical outcomes, operational efficiency, and population health management

Lead enterprise-wide predictive analytics initiatives for patient care optimisation and resource planning

Drive the development of real-time analytics and decision support systems

Establish advanced visualisation and reporting capabilities using Tableau and other enterprise tools

Champion Value Based Care analytics and outcome measurement frameworks

System Strategy and Technology Leadership

Provide strategic oversight for analytics platform development and system re-platforming initiatives

Lead vendor relationships and technology partnerships for advanced analytics solutions

Drive the adoption of cloud-based analytics platforms and modern data architectures

Oversee the implementation of automated analytics workflows and self-service capabilities

Ensure scalability and sustainability of analytics infrastructure

Stakeholder Engagement and Business Partnership

Build strategic partnerships with clinical leaders, department heads, and executive stakeholders

Lead high-level presentations and consultations on complex analytics initiatives

Collaborate with external research institutions and healthcare analytics partners

Drive evidence-based decision-making through strategic analytics consultation

Represent KTPH and YCH in healthcare analytics forums and professional communities

Analytics Community and Knowledge Management

Lead the Analytics Community of Practice (ACOP) and establish centres of excellence

Drive knowledge sharing and best practice development across the organisation

Establish training and development programmes for institutional analytics capabilities

Foster collaboration with academic and research partners on analytics innovation

Contribute to healthcare analytics research and publication initiatives

(B) GENERAL (10%)

Support the Assistant Director and Director, ODMA in ensuring department sustainability and strategic alignment with KTPH and YCH objectives through advanced analytics leadership, team development, and succession planning for analytics capabilities.

Lead risk management and quality assurance initiatives by establishing robust analytics governance, ensuring data integrity, and maintaining the highest standards of analytical rigour that protect the reputation and operational excellence of KTPH and YCH.

Drive strategic innovation and transformation initiatives as directed by senior leadership, ensuring accountability for high-impact results and deliverables whilst fostering organisational analytics maturity and competitive advantage.

ORGANISATION RELATIONSHIP

(SUPERVISOR’S SUPERIOR)

Director, Office of Data Management and Analytics

á

(SUPERVISOR)

Assistant Director, Office of Data Management and Analytics

á

(JOB HOLDER)

Senior Manager, Office of Data Management and Analytics

JOB REQUIREMENTS

(A) EDUCATION, TRAINING AND EXPERIENCE

Essential Technical Skills

Expert-level statistical analysis, predictive modelling, and machine learning experience

Advanced proficiency in Python/R for data science and AI applications

Expert Tableau and advanced data visualisation capabilities for enterprise-level analytics

Advanced SQL and database management skills for complex data architectures

Comprehensive knowledge of cloud data platforms (AWS/Azure, Databricks) and modern analytics stacks

Deep understanding of healthcare analytics, clinical outcome metrics, and population health analytics

Experience with real-time analytics, automated workflows, and enterprise data integration

Preferred Qualifications

Master's degree in Business Analytics, Statistics, Data Science, Health Informatics, Computer Science, or related analytical field; or Bachelor's degree with equivalent senior-level experience

Minimum 6-8 years of progressive leadership experience in healthcare analytics, data science, or business intelligence

Proven track record of leading analytics teams and delivering strategic business impact

Healthcare industry experience with clinical and operational analytics transformation

Relevant advanced certifications (Tableau, Cloud platforms, Statistical software, Project Management) preferred

Key Competencies

Exceptional leadership and team development capabilities with ability to inspire high-performing analytics teams

Advanced strategic thinking with ability to translate analytics into business value and competitive advantage

Outstanding communication and presentation skills for executive-level stakeholders and clinical audiences

Proven change management expertise with ability to drive organisational analytics transformation

Deep understanding of healthcare operations, regulatory requirements, and clinical workflows

Innovation mindset with ability to identify and implement emerging analytics technologies

(B) PROFESSIONAL LICENCE

The position would benefit most from candidates with advanced technical expertise, proven healthcare analytics leadership experience, and relevant professional certifications in analytics, data science, or healthcare informatics rather than mandatory professional licences.

ABNORMAL PHYSICAL WORKING CONDITION

Nil