Sales Development Representative - Senior
About the role
Description
Position overview
Responsible for expanding the company’s market presence and creating new business opportunities. This role focuses on identifying new leads and nurturing relationships with potential clients. The primary goal is to drive long-term business growth by opening new markets and creating a robust pipeline for the sales team.
Key responsibilities
Identify and research potential business opportunities in new markets or segments
Develop and execute outreach strategies to engage decision-makers in target organizations, supporting ADM strategies
Create and deliver compelling value propositions tailored to specific industries or company profiles.
Attend industry events and conferences to network and generate leads
Qualify and nurture leads through the early stages of the sales funnel
Provide market intelligence and competitor analysis to inform business strategy
Work closely with Account Executives to ensure smooth handoff of qualified opportunities
Core Competencies
Managing self-development
Embracing technology
Focusing on customers and giving support
Functional competencies
Experience in the client's industry or target markets
Proven track record of exceeding sales or business development targets
Familiarity with strategic planning
Proficiency in CRM and sales intelligence tools
Qualifications
1–3+ years of experience in sales, business development, or account management
Excellent communication and presentation skills
Strong analytical and research capabilities
Ability to work independently and manage multiple projects simultaneously
Demonstrated success in building and maintaining professional relationships
About Company:
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
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