Business Process Improvement Analyst IV

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day.

As a Business Process Analyst IV supporting Maintenance Services, you will serve as the analytical engine shaping how Williams configures its CMMS and plans, prioritizes, schedules, and executes maintenance work. In this role, you will drive enterprise-wide impact by improving and standardizing maintenance processes to maximize wrench time and produce reliable data for maintenance and reliability analytics. By analyzing processes and data, you will identify, quantify, and prioritize improvement opportunities. Comparing current state with future capability discovery, you will facilitate cross-functional workshops, translate insights into a clear roadmap, package into executive-ready content, and lead execution in partnership with operations, reliability, HSE, and supply chain.

Responsibilities/Expectations:

Analyzes existing business processes; assists with developing sustainable, repeatable and quantifiable business process improvements

Creates and coordinates process improvement opportunities, researches and develops operational standards and procedures that focus on enhanced safety, increased efficiency and reduced costs

Applies data analysis and technological skills to fulfil data analysis requests, produce metric reports, and support business decisions using data

Leads multiple company partners to ensure organizational alignment and project success

Drives development of change management activities

Deployment of the Maximo Graphical Assignment / Scheduler (crew-loading and capacity planning) to improve schedule compliance and resource leveling

Rollout and optimization of Maximo Mobile for field execution and data capture at the point of work

Design and implementation of a 7-day integrated (weekly) maintenance schedule and supporting scheduling discipline

Revision of maintenance prioritization and work-prioritization standards (criticality-based)

Reliability strategy reviews (PM/PdM optimization) and data quality / master-data standardization assessments

Maximo upgrade to MAS 9.2, including requirements definition, testing, and adoption

Other duties as assigned

Education/Years of Experience:

Required: Bachelor’s degree in Business, Engineering or related major and seven (7) years of experience OR High School Diploma/GED and nine (9) years’ experience in data analysis, project management, process improvement, or other related experience

Other Requirements:

Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority

Proficiency in Microsoft Office Applications and PC skills

Preferred: Proficiency with analytics languages (i.e. SQL, Python, etc.) and platforms (i.e. Power BI, Microsoft Access, Oracle, and etc.)

Preferred: Proficiency with process mapping and value stream mapping

Preferred: Midstream / asset-intensive operations industry experience, maintenance or reliability functional experience, and CMMS tool experience (Maximo)

Willingness to travel up to 25%

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About Houston (Williams Tower Location):

Our Houston office is located in the Williams Tower, just steps from the Houston Galleria on Post Oak Boulevard, an area with more than 700 retailers, fine dining and hotels within two square miles. We offer free onsite-parking!

Houston is the fourth most populous city in the nation and greater Houston is the most ethnically diverse metropolitan area in the United States. Houston is a dynamic mix of imagination, talent and first-class attractions that makes it a world-class city!

If you love being outside, Houston rates first in total park acreage among U.S. cities with more than one million residents and offers a 300-mile interconnected bikeway network spread over 500 square miles. Check out visithoustontexas to learn more!

We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.

Here’s a look at what that means:

Strong pay plus an annual incentive program

Hybrid work for most office roles, plus real flexibility in many field positions

Medical, dental, and vision coverage with options that fit your life, not the other way around

401(k) with company match and an annual company contribution

Paid time off, including company and floating holidays

Paid parental leave (up to six weeks per parent), plus fertility and adoption support

Advanced AI tools and resources to help level up and work smarter

Clear paths to grow your career, with a strong culture of promoting from within

Tuition reimbursement and support for continuing education

HSA and FSA options

Company-paid life insurance and disability coverage

Employee stock purchase plan

Domestic partner benefits

Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

Education Requirements: Bachelors (Required) Skill Requirements: