Appointments Coordinator
About the role
Job Title: Appointment Coordinator
About Activ8 Solar Energies:
Activ8 Solar Energies are actively seeking Appointment Coordinators to join our team here in Carrickmacross Co. Monaghan. This is a full-time permanent position inclusive of a competitive salary, bonus, pension, healthcare and additional benefits.
We're dedicated to empowering homeowners and businesses towards self-sustainability through exceptional customer experiences and innovative products. Be part of an industry that's shaping the future of our planet.
Why Join Us?
At Activ8, we’re not just about energy efficient upgrades, we’re about people. You’ll join a team that values:
Quality – We don’t just meet standards, we set them.
Innovation – It’s in our DNA.
Respect & Inclusion – Caring for our people fuels our success.
Accountability – We say what we do, and we do what we say.
Safety – If it is not safe, we don’t do it.
The Opportunity:
As an Appointments Coordinator you will be responsible for skilfully coordinating appointments between our customers and sales Representatives, by managing the overall scheduling, rescheduling and confirmation processes.
Responsibilities include
Consistently uphold the highest standards while engaging in quality calls to explore new installation opportunities.
Ensure accurate and effective qualification of potential customers to maximize appointment success
Assign appointment dates to Sales reps by coordinating work schedules, ensuring a smooth flow of operations.
Review and prioritize services at each location, optimizing efficiency in appointment scheduling.
Provide support during scheduled appointments, ensuring a positive customer experience.
Ensure strict adherence to industry compliance, company procedures, and processes in every interaction.
Administration of appointments received through email and telephone, contributing to a well-organized system.
Qualifications/Key Skills
Communication Skills: Possess excellent communication skills and an exceptional phone manner.
Ambition and Determination: Demonstrate natural ambition, determination, and resourcefulness.
Adaptability: Thrive in a dynamic work environment, showcasing adaptability and flexibility.
Attention to Detail: Exhibit a keen eye for detail, coupled with excellent organizational skills.
IT Proficiency: Be proficient in Microsoft Office Suite, utilizing technology to enhance efficiency.
Team Player: Be an excellent team player, contributing to a positive and collaborative work environment.
Desirable Experience: Telesales/Call centre, Admin or reception duties, Record Keeping & Customer service
Our Benefits:
Competitive Salary
Pension Contribution
Laya Healthcare
Gym Memberships
Breakfast Bar
Plus additional benefits
How to Apply: Interested in making a difference in renewable energy? Apply through the link provided.
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