Senior Order Management Analyst

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X .

About the Role

The Senior Order Management Business Analyst plays a key role in improving how Analog Devices supports customers and distribution partners through scalable, effective business processes. This role works with a high degree of independence to analyze, improve, and help operationalize Order Management processes across SAP and related business systems. Partnering closely with Customer Operations, IT, and cross-functional stakeholders, this person will lead process analysis, support solution design and testing, develop meaningful operational insights, and help drive adoption of improved ways of working. Success in this role requires strong analytical judgment, practical problem solving, and the ability to work effectively across teams to translate business needs into operational improvements.

Key Responsibilities

Process Leadership : Lead analysis and documentation of Order Management and related Sales Operations processes, with a focus on SAP and connected upstream and downstream workflows

Improvement Initiatives : Identify process, system, and workflow improvement opportunities and recommend solutions that improve efficiency, quality, and user experience

Business Requirements : Partner with business stakeholders and IT to define requirements, review solution designs, and ensure business needs are clearly represented throughout delivery

Testing and Deployment Support : Lead or support testing efforts, issue resolution, user acceptance activities, and rollout planning for process and system changes

Cross-Functional Partnership : Collaborate with Customer Operations, Planning, Scheduling, Pricing, Supply Chain, Warehouse, and IT teams to align processes across connected functions

Operational Problem Solving : Assess recurring issues raised by global teams, identify root causes, and help drive sustainable process fixes

Metrics and Insights : Develop, monitor, and interpret process metrics to evaluate effectiveness, identify gaps, and inform improvement priorities

Documentation and Enablement : Create and maintain process documentation, job aids, training materials, and other resources that support adoption and consistency

Project Contribution : Independently manage portions of process improvement efforts, drive follow-through on assigned workstreams, and communicate status, risks, and recommendations to stakeholders

Stakeholder Influence : Provide clear recommendations based on data, process findings, and business context to help leaders and partners make informed decisions

Must Have Skills

Process Analysis : Strong experience analyzing business processes, documenting current and future-state workflows, and identifying practical improvement opportunities

SAP Order Management : Experience working with SAP in an order management, customer operations, or related operational environment

Requirements and Solution Support : Ability to gather business needs, define requirements, and work effectively with IT teams through design, testing, and rollout

Data and Metrics : Experience using operational data and process metrics to identify issues, evaluate opportunities, and support decision-making

Cross-Functional Collaboration : Strong stakeholder management and communication skills, including the ability to work effectively across functions and with global teams

Documentation and Change Enablement : Experience creating clear process documentation, training content, and support materials for end users

Independent Execution : Ability to manage multiple priorities, exercise sound judgment, and work with limited direction on complex assignments

Continuous Improvement Mindset : Demonstrated ability to identify gaps, solve problems, and help implement improvements in operational environments

Preferred Education and Experience

Bachelor’s degree in Business, Operations, Information Technology, Supply Chain, Economics, or a related field, or an equivalent combination of education and 5+ years of related experience

5+ years of experience in process analysis, sales operations, customer operations, business operations, or a related function

Experience working across connected enterprise processes involving Planning, Scheduling, Pricing, Supply Chain, CRM, or similar business systems

Experience supporting or leading process improvement, testing, rollout, or change adoption initiatives

Strong proficiency with Microsoft Excel and PowerPoint

Familiarity with Power BI, Power Automate, Power Apps, Microsoft Copilot, or related productivity and analytics tools

Experience with process mapping, project tracking, or workflow documentation tools

We recognize that candidates may not meet every listed requirement. If you bring relevant experience and a willingness to learn, we encourage you to apply.

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For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Job Req Type: Experienced

Required Travel: Yes, 10% of the time

Shift Type: 1st Shift/Days