Field Staff Coordinator

What's the role about?:

Field Staff Coordinator | £26,000 + Bonus | Hybrid Working

Are you a people person who thrives in a buzzing environment?

Do you love staying organised, thinking on your feet, and getting things done?

Whether you're looking for your first full-time job or a fresh start in a fast-paced office role, this could be the perfect opportunity.

Full-Time, Permanent

Salary: £26,000/annum + annual company bonus scheme

Hours: 35 hours per week, Monday to Friday

Location: Office based - Winnersh RG41 5TP with the option to work remotely

As a Field Staff Booker, you report directly to the Field Operations Manager whilst working closely with the Account Managers and Account Executives to ensure all field marketing jobs are efficiently and effectively booked. Your primary responsibility will be to coordinate and schedule the right staff for various campaigns, ensuring seamless execution and coverage delivery.

Key Responsibilities

Job Booking - Coordinate and schedule staff for upcoming field marketing campaigns, ensuring all positions are filled promptly

Missed Calls - Contact staff to ensure visits have been complete and data recorded correctly

Coordination - Liaise with the Field Operations Manager, Account Managers, and Account Executives to understand campaign requirements and staff availability

Support - Provide consistent support to the core team and field staff, addressing any report issues related to activations conducted

Why us?

Full training and ongoing support to enable you to fulfil your role to the best of your potential

Great career opportunities

Social events throughout the year to help you connect with colleagues and have a great time while you're at it!

Annual leave: 24 days (increasing annually up to 29 days) + bank holidays

Benefits include: Medicash, enhanced pension, enhanced sick leave, life assurance, enhanced paternity leave, enhanced maternity leave & adoption leave

Other goodies: Perkbox & Taste Card, buy & sell holiday scheme, gym discount scheme, cycle to work scheme, employee assistance program

Requirements

Approachability - Friendly and approachable as a contact for the teams

Results-Oriented - Focused on achieving results and solving problems effectively

Organisation - Highly organised with the ability to manage multiple tasks and schedules simultaneously

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

More about us:::

At Smollan, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We’re proud to be recognised as one of UK & Europe’s Best Workplaces™ every year since 2015, with additional accolades:

UK’s Best Workplaces™ for Women (since 2018)

UK’s Best Workplaces™ for Wellbeing (since 2018)

UK’s Best Workplaces™ for Development (since 2024)

UK’s Best Workplaces™ in Consulting & Professional Services (2023)

Happiest Workplace Award (WorkL, 2023,2024 & 2025)

We’re also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Sustainability*

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

Ecovadis – Silver Award

ISO 14001 & ISO 27001 Certifications

Cyber Essentials Accreditation

Partnership with Oblong Trees

awards may be listed under our previous name, REL Field Marketing.

Our Rebranding Journey

In January 2026, REL Field Marketing became part of the Smollan brand, marking an exciting next chapter in our journey. With a 30-year heritage and being part of the Smollan network since 2015, this change is about more than a new name - it brings together our strong local expertise with Smollan’s global scale, insight, and innovation. You’ll be working for a business that values its local teams, now supported by global best practices, shared knowledge, and opportunities to build your career as part of a truly international organisation.