Program Assistant - Pediatric Psychology & Neuropsychology - FT

Department:

03460 GCMG Pediatric Psychology: 1001 Blythe - Pediatrics: Psychiatry

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday 8am - 5pm Onsite with hybrid opportunities after 90 days

Pay Range:

$22.90 - $34.35

Essential Functions

Performs all functions of the Care Coord/Auth/Sched Specialist

Serves as a central point of contact for the program for patients and staff

Initiates and facilitates the resolution of patient issues and complaints utilizing other professionals as needed. Practices excellent customer service skills.

Coordinates additional program specific meetings and committees such as selection and group teaching

Completes data entry or data collection for program quality initiatives

Audit documentation to ensure compliance with regulatory requirements of the program

Orders program specific medical supplies

Participates as a member on a department wide committee

Participates in cross-functional quality improvement projects

Precepts and mentors' new hires

Ensures clerical regulatory requirements of the program are met

Performs provider schedule maintenance and appropriate

Coordinate's preparation and follow up from care team meetings (including Selection Committee, Waitlist Meetings, etc.) and maintains documents associated with this meeting.

Maintains regulatory and quality or other tracking spreadsheets as requested by leadership of the program

Completes requests for payment for invoices received such as transplant-related expenses, regulatory or registry-related fees, and any other program expenses

Participates in program committees, councils, projects, and events

Schedules meetings for management and the team as requested.

Maintains meeting schedules for recurring meetings.

Oversees completion of OSRs for the department

Maintains Provider travel documents

Physical Requirements

Works in an office environment. Requires long periods of sitting, operating keyboard, and telephone. Must be able to lift 50 pounds in weight in handling the occasional lifting of documents or supplies. Occasional mobility required. Responsibility to work in a safe manner.

Education, Experience and Certifications

High school diploma or equivalent, Associate degree in Health, Business and /or related field preferred.

At least 2 years' experience within a specified subspecialty program, including (but not limited to) Liver Transplant, Kidney Transplant, Heart Transplant, Heart Failure or Liver Failure program

Must complete must demonstrate leadership skills and ability to maintain increase in responsibilities by one of the following:

Membership on a subspecialty committee/council membership

Preceptorship

Participation in a special project

Participation in professional organizations/committees

Completion of the Self-Leader certificate program or similar leadership training course

Teammate must be in good standing within department

Teammate must be Meets or Exceeds expectations

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under general direction of department leadership, the Program Assistant performs the duties of the Care Coord/Auth/Sched Specialist and additional activities of higher complexity and demonstrates leadership skills. Additionally, this role serves as a central point of contact for providers, patients, and staff, and completes specialized duties in the service of the subspecialty program.