Manager, Quota and Capacity Planning

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Quota and Capacity Planning (QCP) team serves as the trusted authority to set sales targets keeping the company's financial goals in mind. We are a group of passionate professionals aiming to fuel the $60B+ revenue goal of Salesforce through continuous cross-functional collaboration and process improvements. We are looking for dynamic, goal-oriented individuals with a proven analytical background who will succeed in a fast-paced environment and thrive in building and improving processes that will allow the company to scale. The Quota Manager joining the QCP team will be supporting our global operating units in their capacity modeling, planning, and quota setting process while liaising with the quota business partners, strategy, sales, and many other teams.

This position is part of a global team working across multiple regions and requires flexibility to work across different timezones.

Key Responsibilities:

Work with a broad range of cross-functional groups across different regions to analyze massive global data sets, reports and dashboards and provide findings, recommendations and insights to various teams and leadership stakeholders

Develop and own concurrent data reporting and auditing projects and models to help drive insights for the regional Quota Business Partners and their regional Sales Strategy stakeholders

Work with the Global PMO team to deliver key annual planning program deliverables on time and with a high degree of accuracy

Create and maintain global dashboards and reports to help drive Quota Business Partner operational rigour, efficiency and optimisation

Prepare on a regular and scheduled basis audits and reviews of quota submissions and present findings to internal auditors and process owners.

Requirements:

5+ years of work experience, ideally in Sales Operations, Sales Strategy, FP&A, or Finance, where business analysis and insights were in the DNA

B.S. in a quantitative discipline (e.g. Statistics, Math, Finance, Engineering)

Experience in Excel/G Sheet, PowerPoint/G Slides, Database (SQL), Tableau, Anaplan and Salesforce.com

Power user proficiency in Excel and Tableau with the ability to tell a story in PowerPoint/Google Slides

Experience with sales coverage models, quota setting methodologies and sales territory alignment

Ability to succeed in a collaborative, fast paced start-up environment and able to own multiple different concurrent deliverables

Ability to work independently and adapt to multiple time zones across SEA, North America and Europe

Communicator: Strong communication skills, with the ability to convey complex concepts and information to a broad audience

Desired Skills/Experience:

Analytical: Able to think critically and create scalable analytical models

Team Player: Able to build excellent rapport and collaborate with cross-functional teams.

Can easily and quickly do ad hoc analysis in Google sheets/ Excel and Tableau.

Quick learner with strong-self initiative.

Knowledge of Databases (experience in designing and building complex models a big plus)

Systems Analyst or Consulting experience preferred

Be passionate about quality and have a strong sense of ownership on the work accomplished.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

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