Assistant Property Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

The Assistant Property Manager plays a vital role in the comprehensive management of 215 Adelaide Street, a premium commercial office building with retail tenancies in Brisbane's CBD. In this role, you'll provide essential operational and administrative support to the Senior Property Manager, helping deliver exceptional service standards that maximize returns for our client, Challenger (with investment management by Charter Hall). Your day-to-day work will span financial administration, lease management, tenant relations, compliance coordination, and operational support—ensuring the building runs smoothly and efficiently. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and this position offers a meaningful opportunity to contribute to that vision while developing comprehensive property management expertise. Working closely with the Facilities Manager and broader building team, you'll be empowered to take ownership of key administrative processes while building strong relationships with tenants, contractors, and stakeholders. We believe the most effective teams are built when everyone is empowered to thrive, and this role provides a supportive environment where you can grow your skills across all facets of commercial property management.

An overview of the role:

Manage comprehensive financial administration including processing purchase orders, creditor invoices, tenant billing, rent collections, and outgoings recoveries with accuracy and efficiency

Maintain accurate lease registers and tenancy schedules in MRI system, ensuring all lease terms, critical dates, and tenancy information are current and accessible

Act as a key point of contact for tenant inquiries and requests, addressing concerns promptly and professionally while fostering strong relationships that support tenant satisfaction

Support budget preparation, monthly financial reporting, and performance analysis by collecting data, preparing reconciliations, and assisting with variance commentary

Conduct regular property inspections and coordinate with the Facilities Manager to ensure maintenance issues are resolved quickly and building presentation meets commercial office standards

Process monthly sales collections from retail tenants, analyze trading figures, and calculate percentage rent and miscellaneous charges in accordance with lease terms

Support compliance and safety programs by tracking statutory certifications, maintaining emergency procedures documentation, and managing incident reporting in accordance with JLL protocols

Coordinate capital works projects and tenant fit-outs, obtaining competitive quotes, tracking progress, and ensuring contractors meet insurance and prequalification requirements

Prepare comprehensive reports and correspondence for clients, keeping Challenger and Charter Hall informed of operational, financial, and tenancy matters with transparency and professionalism

Sounds like you? This is what we are looking for:

Minimum 2-4 years of commercial property management or administration experience, with demonstrated capability in financial administration and lease management

Proficiency in property management systems, with MRI experience essential for managing financial transactions, lease data, and reporting functions

Strong Microsoft Office skills, particularly Excel, for financial analysis, reporting, and data management

Exceptional attention to detail and organizational skills, with proven ability to manage multiple priorities, meet deadlines, and maintain accuracy in financial processes

Excellent written and verbal communication skills for effective interaction with tenants, contractors, clients, and internal stakeholders

Real estate qualification and registration as required by Queensland legislation

Valid driver's license and availability for after-hours support as required

Experience managing mixed-use properties including both commercial office and retail tenancies is highly desirable

Certificate IV in Property Services (or actively working towards qualification) would be advantageous

Benefits:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ523486

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.