Entitlements, Manager, ISG Management

Primary Responsibilities

Processing requests for entitlements to Morgan Stanley proprietary and third party vendor electronic trading platforms. Maintaining existing user accounts and managing queries related to them. This includes configuration and linkages to downstream systems to ensure straight through processing of trades. External platforms include Bloomberg, Tradeweb and MarketAxess.

Processing requests for entitlements to Morgan Stanley proprietary extranet applications providing research and other services, and third-party vendor platforms delivering Morgan Stanley research. Maintaining existing user accounts and managing queries related to them. External platforms include Markit Hub, Bloomberg and Thomson Reuters.

Processing requests for entitlements to a variety of internal risk and inventory management applications. Maintaining existing internal accounts.

Following specified procedures for different platforms, applications, and products, managing multiple queues throughout the day, and ensuring delivery within established SLAs.

Periodically reviewing the appropriateness and relevance of user entitlements to various applications and ensuring there are adequate information barriers.

Driving the entitlements strategy for ISG globally which includes managing key entitlements initiatives and projects related to transfers, vendor applications, separation of duties, cyclical and ad hoc entitlement reviews

Participating in / responding to periodic entitlement audit inquiries and reviews.

Producing metrics/reporting of work done by the team, and data integrity. Maintain procedures database for reference.

Using the report generation tool to generate/distribute business critical reports in response to business requests.

Representing ISG in Firmwide working groups related to entitlements and data leakage, and advocating for solutions benefiting the process.

Taking corrective measures for any trade flow issues resulting from incorrect setup and following up with the relevant groups to resolve any technical issues.

Maintaining documentation related to account setup on electronic trading and research platforms.

Skills required (essential)

Graduate/Post Graduate/ MBA/CA/CFA with a First Class or above throughout

6-8 years’ experience in entitlements management, trade support or similar background

Strong working knowledge of financial products including Fixed Income, Equity products and Derivatives

Understanding and strong focus on the mechanics of a control environment, including escalation and risk-related issues

Excellent English and verbal and written communication skills

Team player with ability to work in global environment

Strong MS-Excel knowledge such as the ability to run V-Lookups and create Macros a plus

Knowledge of automation tools like UI path, Robotics, Microsoft Power platform etc would be an added advantage

Strong analytical and research skills

Ability to prioritize assignments effectively

Strong communication skills

Attention to detail; strong organizational skills

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.