IT Support

About the job

Flatpay is one of the fastest-growing fintech companies in Europe. In just over three years, we’ve grown into a team of more than 1,500 colleagues, active across Denmark, Finland, Italy, Germany, France, the United Kingdom, and since January also in the Netherlands.

Our mission is clear and powerful: to make card payments fair, transparent, and stress-free for small and medium-sized businesses. No complicated pricing, no hidden fees, no surprises - just one flat rate for all cards. Employment type: Full-time Location: Amsterdam - onsite 5 days per week

What you'll do

Set up workstations for new colleagues: laptops, monitors, and accounts are ready on their first day.

Ensure that hardware continues to function through proactive maintenance, checks, and the management of our IT inventory and assets.

Investigate and resolve technical issues and malfunctions - ranging from software and drivers to connectivity and liaise with suppliers as needed.

Provide first-line IT support to colleagues and handle questions and tickets quickly and courteously.

Install, configure, and maintain software, drivers, and internal tools.

Manage access and permissions (access management) in accordance with our internal security guidelines.

Provide support for Microsoft 365 tools such as SharePoint and OneDrive, including file sharing and access permissions.

Document IT processes and write clear manuals for colleagues

Who you are

This role is perfect for you if:

You have an interest in IT, and some initial experience (internship, part-time job, or training) inIT support is a good foundation; more important is your eagerness to learn.

You have work experience with the Microsoft ecosystem.

You have a basic understanding of networking (IP, DNS, connectivity).

You are familiar with the basic principles of cybersecurity, such as MFA, phishing, and password management.

A plus if: ● You have a strong problem-solving, hands-on attitude and work proactively. ● You thrive in a dynamic, fast-growing environment.

Why Flatpay?

Massive opportunity: Join at launch stage and shape our success in the Dutch market. Uncapped earning potential: The more you sell, the more you earn. Fast-track career growth: We promote from within, and we move fast. Supportive culture: No politics, no bureaucracy – just good people building great things together. International environment: Be part of a diverse, ambitious team across 6+ countries.