Senior Data Operations Analyst
Skills
About the role
Job Description
Job Description
Team's KPI monitoring (quality and on time delivery) and being up to date with all processes related to assigned area
Contributing to the implementation of new standards and processes
Good knowledge of product portfolio in scope of at least one market/project
Daily work in a virtual and multicultural environment through cooperation with stakeholders and colleagues to deliver against the set objectives
Understanding of the End-to-End Reference data process, ability to identify real root of the queries.
Good knowledge about specific FMCG categories, fully independent in resolving queries
Identify gaps and areas for improvement in the process
Plan and execute a complex daily personal workload and support to meet departmental and company schedules
Providing assistance to Data Processing Specialists as a first point of contact
Providing training for the new joiners and other team members if needed
Meet quality and delivery targets (KPI)
Being responsible in keeping the operational documentation updated.
Qualifications
At least 2 years’ experience in DOA (related to the Reference data)
Well-developed analytical skills and very good attention to details
Very Good communication skills including English language (verbal and written)
Client communication skills
Proactive attitude in recommending suitable solutions
Able to drive initiatives forward and deliver business results in a client focused manner
Ability to work effectively in a team to achieve goals together
Problem solving skills
Time management skills
Good understanding of end-of-the-end production process/stream knowledge
Very good understanding of the local market
Computer literate (Word, excel, PowerPoint).
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
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