Senior Salesforce Platform Engineer

Senior Salesforce Platform Engineer

Req: R0095231

No. of Vacancies: 1 position

Location: Pune

Full-time/Part-time: Full-time

Company Overview:

Intelligent Manufacturing is on an exciting growth journey, building the new digital era of manufacturing. Our digital manufacturing solutions automate and connect the component manufacturing value chain – from design and planning to preparation, production and verification. Our objective is to make the shift towards efficient and sustainable manufacturing. As the market leader in CAM and metrology software with over 400,000 software licenses and global footprint, we have a unique foundation to build on. Please about us here .

Cimatron develops and distributes CAD/CAM software for the manufacturing industry. Cimatron caters to all manufacturing sectors, offering specialized solutions for mold and die makers, as well as solutions for 2.5-5-Axis production milling and turning. Ranked among the top six CAD/CAM suppliers in every global region, Cimatron has subsidiaries in Asia, North America and Europe, and works with certified independent service providers in over 40 countries worldwide. Cimatron service providers offer responsive and effective sales and technical support, helping businesses use Cimatron software to maximize their potential. Cimatron's full solutions use the most advanced technology available to speed up productivity and shorten delivery times. Designed and developed by manufacturers and toolmakers with a wealth of experience on the shop floor, both of Cimatron's product lines are easy to learn and intuitive for the manufacturing professionals who use them.

Position Summary

The Senior Salesforce Developer / Administrator is the sole owner and technical expert for the company's Salesforce platform and related business systems. This hands-on role is responsible for the administration, development, enhancement, integration, security, and ongoing support of Salesforce across Sales, Order Processing, Customer Management, Partner/Reseller Operations, and external business systems.

Acting as both the Salesforce Administrator and Lead Developer, this position partners directly with Sales, Operations, Finance, IT, and external vendors to deliver business solutions that improve efficiency, visibility, and customer experience. The role will maintain and enhance critical integrations with NetSuite; ERP, Cimatron's Thales Licensing platform, reseller partner portals, and third-party security screening requirements.

This position requires a highly self-sufficient Salesforce professional who can own an entire platform and translating global business requirements into practical, scalable solutions.

Organization summary of the position:

Cimatron helps mold makers build tooling, regardless of complexity and size, with an integrated CAD/CAM solution for mold and die design and manufacturing. It offers a wide range of specific design and application tools, as well as a comprehensive set of NC technologies, ranging from 2.5-axis milling and drilling to complex 5-axis machining. Our products and services are designed to enhance the efficiency and productivity of our clients worldwide.

Management line and team:

Reports to the Soft Infra Manager and works closely with various internal stakeholders (sales team, order processing, finance…) as well as some external stakeholders (Partners, resellers,…).

Key Responsibilities

Salesforce Platform Ownership

Serve as the primary owner and administrator of the Salesforce environment.

Manage all aspects of Salesforce configuration, customization, maintenance, security, and platform governance.

Maintain system reliability, performance, and user adoption.

Evaluate new Salesforce capabilities and recommend platform improvements with an holistic view and integrated all stakeholders view.

Establish and maintain best practices for data integrity, security, and system design.

Salesforce Development & Automation

Design, develop, test, and deploy custom Salesforce solutions using:

Apex

Lightning Web Components (LWC)

Flow Builder

SOQL/SOSL

APIs and Web Services

Build and maintain business process automation to support Sales and Order Management activities.

Troubleshoot and resolve technical issues across Salesforce and integrated systems.

Perform system enhancements and ongoing modifications based on evolving business needs.

Sales Process Management

Support and enhance lead, opportunity, quotation, forecasting, and account management processes.

Improve Salesforce workflows to increase sales productivity and visibility.

Build dashboards, reports, and analytics supporting leadership decision-making.

Partner closely with Sales Management to optimize CRM adoption and effectiveness.

Order Processing & Operational Support

Develop and maintain Salesforce processes supporting order entry and order management.

Ensure smooth flow of information between Salesforce and downstream operational systems.

Partner with customer service, operations, and finance teams to streamline order processing activities.

Support process improvements that reduce manual effort and improve data accuracy.

NetSuite Integration Management

Serve as the Salesforce subject matter expert for Salesforce-NetSuite integration.

Maintain and enhance synchronization of:

Accounts

Customers

Opportunities

Sales Orders

Product information

Pricing data

Investigate and resolve integration issues and data discrepancies.

Coordinate with NetSuite administrators, consultants, and vendors as required.

Cimatron / Thales Licensing Integration

Manage and support Salesforce integration requirements related to Cimatron's Thales Licensing environment.

Automate license provisioning and tracking workflows where applicable.

Ensure accurate customer, license, and entitlement information is maintained across systems.

Coordinate with software vendors to resolve integration or licensing issues.

Reseller Portal Management

Design, maintain, and enhance reseller-facing Salesforce portal capabilities.

Support partner registration, opportunity management, deal registration, and sales order workflows.

Improve partner experience through automation and process improvements.

Ensure appropriate security and data visibility controls are maintained for external users.

Security & Compliance

Support customer and corporate security requirements, including Sandvik security screening processes and related compliance initiatives.

Manage Salesforce user access, permission sets, roles, and sharing rules.

Conduct periodic security reviews and audits.

Implement Salesforce security best practices and governance controls.

Support compliance with corporate cybersecurity and data privacy requirements.

Vendor & Business Partner Management

Act as the primary point of contact for Salesforce-related consultants and integration vendors.

Coordinate with external technology partners to implement enhancements and resolve technical issues.

Manage Salesforce releases, testing, and deployment activities.

Required Qualifications

Education

Bachelor's degree in Information Technology, Computer Science, Business Systems, or related discipline, or equivalent experience.

Experience

7+ years of hands-on Salesforce administration and development experience.

Proven experience supporting Salesforce as the primary system owner.

Experience integrating Salesforce with ERP systems, preferably NetSuite.

Experience supporting sales operations and order management processes.

Experience building and maintaining integrations using APIs and middleware tools.

Experience working directly with business stakeholders to define requirements and deliver solutions.

Technical Skills

Salesforce Administration

Salesforce Sales Cloud

Salesforce Experience Cloud / Partner Portals

Apex Development

Lightning Web Components (LWC)

Salesforce Flow

API Integrations (REST/SOAP)

Data Migration and Data Management

NetSuite Integration Experience

Reporting and Dashboard Development

Security and Access Management

Release Management and Testing

Soft skills

Self-directed and able to work independently

Strong business process analysis skills

Hands-on problem solver

Excellent communication and stakeholder management

Strong project ownership mentality

Customer-focused mindset

Ability to manage multiple priorities with minimal supervision

Continuous improvement orientation

Preferred Qualifications

Certifications

Salesforce Certified Administrator

Salesforce Advanced Administrator

Salesforce Platform Developer I

Salesforce Platform Developer II (preferred)

Salesforce Sales Cloud Consultant

Additional Experience

NetSuite administration or integration experience.

Experience supporting software licensing platforms.

Experience with partner/reseller ecosystems.

Experience within manufacturing, engineering software, industrial technology, or technical B2B sales environments.

Experience supporting compliance and security screening requirements for enterprise customers.

Key Deliverables and KPI

Salesforce availability and reliability

User satisfaction and adoption

Integration stability with NetSuite and external platforms

Reduction of manual processes through automation

Data quality and reporting accuracy

Timely delivery of enhancements and business requests

Secure and compliant management of customer and partner data

How to apply:

You may upload your updated profile in Workday against the JR R0095231 through your login, no later than 8th Aug 2026 Or Please send your application by registering on our site www.sandvik.com/career and uploading your CV against the JR R0095231 before 8th Aug 2026.

Our recruitment process is open and fair – we welcome all applicants and evaluate every unique application in line with the specified requirements profile, to find the best match for the position. To learn more about our recruitment process, please visit our career site.