Touchpoint Consent Manager

As an Touchpoint Consent Manager you will build and evolve a reliable, transparent ecosystem for collecting and managing customer consent across all touchpoints. You will ensure full compliance with data protection regulations while enabling the growth of a high-quality, targetable customer base.

By creating this foundation, you will empower a customer-centric, data-driven marketing approach and help deliver a consistent and trustworthy brand experience.

Key responsibilities:

Responsibility for the international rollout and continuous development of our Consent Management Platform and touchpoint consent integrations, aiming to deliver seamless, compliant, and delightful customer experiences

Coordinate requirements with stakeholders and translate business needs into clear technical concepts for implementation

Manage touchpoint integrations across customer journeys in close collaboration with Miele regions and stakeholders.

Lead consent and account data-related projects, ensuring alignment with business objectives and driving innovation in data management practices

Consult with Legal, Data Governance, IT, and other relevant teams to ensure compliance with data protection regulations and operational processes.

Act as the primary contact for customer related data protection topics .

Skills needed for this role:

Completed Studies in Business Administration, Project Management, Engineering, IT or another suitable subject

3-5 years' experience working in the field of project management

Data-driven mindset, sharp analytical with project management experience

Strong presenter that loves to communicate with various stakeholders in dynamic environments. Outcome and self driven.

Experience and comfortable working in multicultural and international environments and fluent in English (written and spoken)