Senior Software Engineer ITSM

Back to all jobsSenior Software Engineer ITSM

Espoo Hybrid, Bucharest( (hybrid), Remote (Deutschland), Remote (Romania), Remote FinlandFull-timePermanent employeeApply for this jobYour mission

Join us as a Software Engineer and help shape the future of enterprise software. In this role, you'll take ownership of end-to-end feature development across the full stack, working with modern technologies and AI-powered development tools to deliver high-quality solutions. You'll collaborate closely with product, design, and engineering teams, contribute to technical decisions, mentor colleagues, and play a key role in continuously improving both our products and engineering practices.

Your key responsibilities would be: - Design, develop, test, and deliver high-quality software features end-to-end, taking ownership of complex functionality across the full stack. - Actively leverage agentic AI tools in daily development workflow to accelerate delivery, improve code quality, and explore innovative solutions. - Participate in architectural and technical design discussions, contributing ideas and helping evaluate trade-offs alongside the Technical Lead. - Collaborate with Product Manager and Product Designer to understand requirements, clarify acceptance criteria, and provide technical input on feasibility and estimates. - Conduct thorough code reviews, share knowledge with team members, and mentor junior engineers to raise the overall engineering quality of the team. - Participate in customer support topics and escalations, helping diagnose and resolve technical issues in a timely manner. - Continuously improve engineering practices by identifying bottlenecks, proposing process improvements, and staying current with relevant technologies. Your profile

Must haves:

- Bachelor’s or Master’s Degree in an applicable field, such as Computer Science, Software Engineering, or a related discipline. - 7+ years of professional experience as a Software Engineer. - Strong proficiency in one or more of the team’s core technology stack areas Java, PostgreSQL, Angular - Deep understanding of data structures, algorithms, and computational complexity with the ability to apply them to real-world performance problems. - Strong knowledge of concurrency, multithreading, and asynchronous programming patterns. - Experience with performance profiling, optimization techniques, and designing systems for high-load scenarios. - Proficiency in designing and building RESTful APIs and working with relational databases, including advanced query optimization and indexing strategies. - Proven ability to apply software design patterns, clean code principles, and testing practices in production systems. - Fluency with CI/CD pipelines and version control workflows (Git). - Ability to work autonomously on complex tasks while communicating progress and blockers effectively. Nice to have:

- Understanding cloud-native application development and SaaS models - Experience working in teams with established DevOps culture. - Experience with enterprise software development and IT Service Management (ITSM) platforms. - Hands-on experience with containerization technologies (Docker, Kubernetes). - Practical experience with agentic AI tools like Claude Code, Google Gemini CLI, or OpenAI Codex. Why us?

At Matrix42, you'll join cross-functional product squads that tackle complex challenges for our customers and businesses — building solutions that make a real difference in how organizations manage their digital workspaces.

We actively invest in engineering productivity by embracing agentic AI tools as a core part of our development workflow. Our engineers are encouraged to use agents like GitHub Copilot and Claude Code daily — not as an experiment, but as an established practice that accelerates delivery, improves code quality, and frees up time for creative problem-solving.

If you are passionate about writing well-crafted software, growing your expertise in a team that values both technical excellence and knowledge sharing, and working at the intersection of modern engineering practices, this is an exciting opportunity for professional growth and impact.Our Benefits

We could tell you about the free breakfast, great coffee, hobby clubs and flexible hours. Or that hybrid and remote work are part of the deal. But honestly? That’s just standard. Here’s what makes working with us in Espoo extra special: - Work from (almost) anywhere – Take your job with you on a workation and get inspired by new places. - Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development. - Social Day – One paid day per year to give back to your community or support a cause you care about. - Health Care Plan – Comprehensive, occupational - Edenred Lunch, Sport and Culture benefit - Leisure time insurance - Free use of the gym and sauna at our office in Säteri, Espoo - Dog Friendly Office - Bring your furry coworker along. Just make sure they don't steal anyone’s lunch. Hybrid work is a natural part of how we operate, but we also believe in the power of coming together. That’s why we regularly connect in the office - whenever it makes sense. And that’s just the beginning. Ask us what else is waiting for you according to your location.Your contact person

We would like to know that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.

We are the European choice in intelligent service management – built on trust, powered by people!

At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seamlessly—driving productivity, agility, security, and a better employee experience. Through integrated solutions and automation, we enable modern digital workplaces and true self-service. Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day. Our culture is built on a strong, value-based performance mindset—because success is not just about what we achieve, but how we achieve it. Guided by our four core values, we bring our vision to life every day: - We love customers – we put customer success at the heart of everything we do - Make it happen – we take ownership, act with speed, and turn ideas into impact - Better every day – we continuously learn, improve, and push boundaries - With respect – we collaborate with trust, openness, and appreciation for each other Together, these values define our high-performance culture—one that is customer-centric, growth-minded, and built on collaboration. We support your personal and professional development through clear goals, continuous feedback, and opportunities to grow, helping you reach your full potential.

We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.Apply for this job